This role is in support of Cencora’s patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.

This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.

Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.

• Enters and maintains contract, pricing, customer, and billing-related data in designated systems to enable accurate setup, invoicing, and downstream reporting.
• Reviews contract terms, pricing conditions, effective dates, billing rules, and supporting documentation for completeness, consistency, and alignment to approved requirements.
• Resolves contract and billing discrepancies by researching transaction history, source documents, and system records, identifying root causes, and documenting findings and corrections.
• Coordinates with internal stakeholders such as contracts, pricing, sales, finance, billing, and operations to confirm requirements, align on actions, and close issues within defined timelines.
• Maintains organized contract files, approval records, trackers, and audit-ready documentation to preserve compliance, version control, and timely retrieval.
• Prepares recurring and ad hoc reports on discrepancy trends, billing exceptions, contract status, and pricing updates to enable operational oversight and informed decision-making.
• Applies established controls, workflows, and documentation standards and implements approved updates to master data, templates, or procedures to reduce billing errors and revenue leakage.

Education:

• Bachelor’s degree in business administration, finance, accounting, economics, legal studies, or a related field, or equivalent experience required.
• Certification in contract management, pricing, or billing operations preferred.

Work Experience:

• 2+ years of experience in contract administration, billing, pricing, commercial operations, finance operations, or a related field required.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

This posting is intended to fill an existing vacancy for our Contract Specialist - 12-Month Contract role.

Affiliated Companies:

Affiliated Companies: Innomar Strategies