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Urban Outfitters Brand Ambassador
235 Yonge Street, Toronto, ON M5B 1N8
From $17.95 an hour
Part-time

Job details

From $17.95 an hour
Paid time off, Vision care, Dental care
Part-time
Weekends as needed, Holidays
235 Yonge Street, Toronto, ON M5B 1N8

Full job description

Location:

This position is located at 235 Yonge St., Toronto, Ontario, M5B1N8 Canada Role Summary:

Our Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life through real connections, personal style, and a love for pop culture. You’re not just helping customers, you’re creating an experience that feels authentic, fun, and uniquely UO.
If you’re someone who loves self-expression, staying tapped into trends, and connecting with people, this is your space.
Role Responsibilities:

Bring the Brand to Life
Show up as you—your individuality, creativity, and perspective are what make the UO experience different; stay in the know on product drops, trends, and what’s happening in-store and online


Create the Energy on the Salesfloor

Engage customers with authentic conversations, keep them informed about exclusive drops and promotions, and share your enthusiasm for products you're genuinely excited about; your energy helps create memorable experiences that keep customers coming back


Make Shopping Seamless

Help maintain a space that feels inspiring, organized, and easy to shop; from restocking to styling displays, you’ll keep the store looking fresh and on-brand


Use in-store tech to support customers however they want to shop—whether that’s in-store, online, or somewhere in between


Stay Curious + Flexible

Be open to trying new things, jumping in where needed, and learning as you go—every day is a little different, and that’s part of the fun


Work as a Team

Support your team, share ideas, and bring good energy—we show up for each other and make the store a positive place to be

Role Qualifications:
  • A genuine love for Urban Outfitters
  • Confidence in expressing your personal style and creativity
  • A people-first mindset, you enjoy meeting and helping others
  • A collaborative attitude and positive energy
  • Comfort in a fast-moving, ever-changing environment
  • Flexibility with scheduling (nights, weekends, holidays)
  • Experience in retail or customer service is a plus, but not required
The Perks:
  • A team that celebrates you for being you
  • Flexible scheduling that works with your life
  • Employee discount on UO products
  • Opportunities to grow within the brand
  • Hands-on experience with fashion, culture, and retail

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

#URBANNA
Pay Range: Starting from CAD $17.95/Hr. Vacancy Status: Vacancy Status This position represents either an immediate opening or an upcoming vacancy.
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