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Network Support Technician jobs in Ottawa, ON

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    • Candidates may work independently or with other Amano McGann Canada technicians to set-up, install, maintain, and support this equipment.
    • Understanding of the relationship between switches, hubs, patch panels and connecting nodes to a network.
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    • Provides technical support to end users when applicable.
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    • Strong understanding of network fundamentals and troubleshooting methodologies.
    • Install cable supports, pathways, and containment systems as required.
    • Full time, Monday to Friday.
    • $26-34/Hour depending on experience.
    • Must be able to speak, read, and write in English.
    • Have 10 years of verifiable information.
    • ‪Minimum 5 years experience, installing, servicing and programming security systems.
    • ‪Excellent verbal and written communication skills.
    • ‪Minimum 1-2 years security technician apprentice experience.
    • ‪Excellent verbal and written communication skills.
    • ‪Highly organized and attentive to detail.
    • Establish logging required to support a live monitoring visual product showing network coverage, network node status and network usage.
    • Respond to user inquiries and technical issues, providing troubleshooting and configuration support both remotely and in person.
    • 5 paid volunteer days per year.
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    • Assurer le support technique aux utilisateurs;
    • Diagnostiquer les incidents logiciels et matériels;
    • Posséder un diplôme universitaire de 1er cycle (BAC) en…
    • Assurer le suivi des tickets et des demandes de support.
    • DEC ou baccalauréat en informatique, réseaux ou domaine connexe (ou expérience équivalente) ;
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Career Resources:

Field Service Technician
$25.76–$27.34 an hour
Permanent, Full-time

Job details

$25.76–$27.34 an hour
Paid time off, Vision care, Dental care, Life insurance, Employee assistance program, RRSP match, Extended health care, On-site parking
Permanent, Full-time
8 hour shift, Overtime, On call
Ottawa, ON

Full job description

Job description

This role supports Amano McGann Parking and Access Control systems.

Our equipment includes networked automatic barrier gates, ticket dispensers, and automated payment terminals. Candidates may work independently or with other Amano McGann Canada technicians to set-up, install, maintain, and support this equipment.

Previous experience in the Parking or Access Control industry is a major asset.

Applicants must be allowed to work in Canada.

JOB RESPONSIBILITIES

  • Preventative maintenance and upkeep of parking equipment.
  • Installation and removal of various types equipment.
  • Software/firmware installation and upgrades.
  • Collaborating with Amano McGann and 3rd party support providers to facilitate installations and resolve technical issues.
  • Support Amano McGann Canada customers in a polite and respectful manner.
  • Occasional on-call, after-hours, overtime, and emergency service.
  • Additional service and support duties as assigned or required.
  • Note: This position will require walking, kneeling, bending, and working on ladders.

QUALIFICATIONS

  • Demonstrate initiative and an aptitude to learn.
  • Proficient English communication skills, both written and verbal.
  • Good troubleshooting and problem-solving skills.
  • An understanding of computer systems and networking.
  • An understanding of electronic and electrical principles and best practices.
  • Excellent manual dexterity and a familiarity with both hand and power tools.
  • Comfortable working outdoors in all conditions as needed.
  • Comfortable lifting and or moving in excess of 20kg on a regular basis.
  • Must possess and maintain a valid G-class driver’s license with a clean driving record with a minimum of 3 years driving experience.

BENEFITS

  • Dental care
  • Employee assistance program
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care

SCHEDULE:

  • 8 hour shift
  • On call
  • Overtime

JOB TYPES:

  • Full-time, Permanent
  • Hourly Wage

Job Types: Full-time, Permanent

Pay: $25.76-$27.34 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care

Ability to commute/relocate:

  • Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Language:

  • English (required)

Work Location: In person

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