Medical Transcription Services jobs in Ontario

HOOPP: The CFHT is a participating employer of the Healthcare Ontario Pension Plan

(“HOOPP”).

Couchiching Family Health Team

Position: Administrative Assistant

(1.0 FTE with benefits)
Reports To: Program Manager

Position Summary:
The Administrative Assistant is an integral member of the Family Health Team (FHT), providing
administrative support to ensure the efficient operation of the primary care office environment and
advancement of the organization’s vision, mission, and goals.

The role supports an interdisciplinary team, including Nurse Practitioners and Primary Care Providers,
through a range of organizational and communication-related tasks that contribute to effective clinic
operations and service delivery. The Administrative Assistant applies an anti-oppressive, equity-
informed lens in supporting a diverse patient population, including individuals facing systemic barriers.
This position may require flexible availability, including evenings, nights, and weekends as needed.

Why Join Us:
Join a collaborative primary care team environment where you will directly support an interdisciplinary
team in delivering accessible, patient-centred care. Be part of a progressive organization committed to
improving access, coordination, and continuity of care in alignment with Ontario Health’s Primary Care
for All initiative.

Roles and Responsibilities:

• Provide administrative support to primary care office operations and patient flow, including

scheduling, reception, chart maintenance, and general coordination

• Support daily patient flow and clinic activities, ensuring efficient movement through the

office and smooth day-to-day operations

• Support Nurse Practitioners and Primary Care Providers with administrative workflow needs

• Coordinate patient communication, including appointment reminders, rescheduling, and

follow up

• Manage internal referrals and support timely patient access to care

• Maintain accurate EMR documentation, data entry, and support reporting as required

• Coordinate meeting and clinic logistics, including scheduling, preparation, and group

support when required

• Provide coverage across administrative functions during absences, peak times, and

vacations

• Perform general office duties including scanning, faxing, mail distribution, transcription,

and supply ordering

• Coordinate, generate and oversee the gathering of monthly information for reports to

MOHLTC

• Maintain current knowledge of policies and procedures

• Maintain confidentiality in accordance with the Municipal Freedom of Information and

Protection of Privacy Act by exercising a high level of care in protecting confidential and
sensitive information of clients, their families, personnel and the FHT organization

• Work in compliance with Health and Safety laws adhering to safe work practices and

procedures established by the CFHT

• Other duties as required

Skills/Knowledge Requirements:

• Advanced proficiency in Microsoft Office, internet research, and electronic medical record (EMR)

systems, including Telus PS Suite

• Works well in a team environment and works collaboratively with all team members including

physicians

• Well developed communication skills, written and spoken

• Demonstrated knowledge of culturally responsive practice, ability to work across difference and

experience, supporting equity-deserving clients

• Ability to work independently with minimum supervision

• Ability to coordinate information and documentation for meetings and events, including meeting

support

• High degree of accuracy and attention to detail

• Exercises good judgment and shows a willingness to take on new challenges

• Demonstrate strong organizational skills with the ability to prioritize and maintain a variety of

activities

• Knowledge of the Family Health Team model an asset
  

Education/Specific Job Requirements:

• Post-Secondary school diploma or degree in Medical Administration or Business Administration an

asset

• Certificate in medical terminology an asset

• Ability to work evenings and weekends, if required

• Experience with the EMR system - Telus PS Suite, is an asset

• Police Record/Vulnerable Sector Check

• It is a condition of your employment that you receive the necessary vaccinations to protect against

infection of COVID-19, or any similar infectious diseases, which may be recommended by

governmental and public health authorities from time to time.

Experience:

• Three to five years administrative experience in a health care setting
  

Please submit cover letter and resume including position title in subject line to : careers@cfht.ca

The Couchiching Family Health Team supports diversity, equity and a workplace free from harassment and

discrimination. The CFHT is committed to an inclusive, barrier-free recruitment and selection process and

workplace. If you are contacted to participate in our recruitment process, please advise the interview

coordinator of any accommodations. The CFHT has an Accommodation Policy and Procedure to ensure

you have access to a fair and equitable process. While we thank all applicants, only those contacted for an

interview will be acknowledged.

Revision June 2026