Medical Secretary jobs in Scotland, ON

Overview

Join our dynamic healthcare team as a Medical Receptionist, where you will be the welcoming face and organized coordinator of our medical practice. This vital role combines exceptional administrative skills with a compassionate approach to patient care. You’ll manage front desk operations, facilitate smooth patient flow, and ensure that all administrative tasks are handled efficiently to support our healthcare providers and enhance patient experiences. Your enthusiasm and attention to detail will help create a positive environment for everyone who walks through our doors.

Responsibilities

• Greet patients warmly, verify their information, and check them in promptly using electronic medical records systems.
• Schedule appointments accurately, reschedule as needed, and manage cancellations with professionalism.
• Answer multi-line phone systems confidently, directing calls to appropriate staff members and taking detailed messages when necessary.
• Maintain organized patient records using electronic medical records platforms such as Epic and Dentrix, ensuring confidentiality at all times.
• Collect insurance information, process payments, and handle billing inquiries with clarity and accuracy.
• Coordinate communication between patients and healthcare providers, including follow-up appointments and test results.
• Keep the front office tidy, stocked with necessary supplies, and ensure a welcoming environment for all visitors.

Qualifications

• Proven experience as a dental receptionist or in a medical office setting, demonstrating familiarity with front desk operations.
• Strong knowledge of medical terminology and experience working with electronic medical records systems such as Epic or Dentrix.
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
• Proficiency in managing multi-line phone systems and handling administrative tasks efficiently.
• Previous experience in dental office or medical office environments is highly preferred.
• Exceptional communication skills to interact professionally with patients, staff, and vendors.
• Ability to maintain confidentiality and adhere to HIPAA regulations.

Join us in delivering outstanding patient care while enjoying a vibrant work environment that values your dedication!

Pay: $17.60-$20.00 per hour

Work Location: In person