Medical Secretary, Receptionist jobs in Surrey, BC

Love Veterinary Medicine but Want Your Weekends Back?

At North West Veterinary Dermatology Services, we believe a rewarding career shouldn't come at the expense of your personal life. We offer a Monday-to-Friday schedule, no weekends, no statutory holidays, and no emergency or euthanasia cases—giving you the time and balance you deserve.

We are a thriving, privately owned veterinary dermatology practice with four locations and we are welcoming two new doctors to our Vancouver clinic and one new doctor to our St. Albert, AB clinic! At NWVDS you'll play an essential role in delivering exceptional care to our patients and clients. To support our new doctors, we are seeking multiple staff to fill multiple roles, and join our collaborative and compassionate team.

We also require temporary help, for all positions in Vancouver, until our staff that are on maternity leave return to work. These can be casual or temporary shifts potentially until October.

We are seeking:

• Registered Veterinary Technologists
• Veterinary Assistants
• Receptionists

If you're passionate about patient care, enjoy building strong client relationships, and want to continue growing your skills in a supportive specialty environment, we'd love to hear from you.

Why Join Our Team?

Exceptional Work-Life Balance

• Monday to Friday schedule
• Vancouver only: 1–2 evening shifts per week until 8:00 PM
• All weekends and statutory holidays off
• No emergency or euthanasia cases

Competitive Compensation & Benefits

• Competitive salary package
• Extended medical, dental, and vision coverage
• Paid sick time
• Staff discounts
• Uniform allowance
• Company-sponsored lunches and team events

Generous Time Off

• 2 weeks paid vacation to start
• 3 weeks paid vacation after 3 years
• 4 weeks paid vacation after 5 years
• Additional unpaid vacation opportunities may be available

All Roles Include:

• Maintaining accurate medical records
• Communicating to clients by phone/email and maintaining accurate medical records
• Commitment to low-stress patient handling and exceptional patient care
• Excellent communication and interpersonal skills
• Positive, self-motivated, and team-oriented attitude
• Strong organizational and time-management skills
• High attention to detail
• Genuine compassion for patients and clients
• Desire to learn, grow, and excel within a specialty practice
• Experience with Cornerstone software and basic computer troubleshooting is considered an asset
• Genuine interest and initiative to help NWVDS be the best practice it can be

Registered Veterinary Technologists:

Professional Growth & Development

• Paid CVBC and BCVTA membership dues
• Continuing education allowance
• Opportunity to attend the North American Veterinary Dermatology Forum

Required Qualifications

• Preparing and administering medications and treatments as directed by veterinarians
• Collecting and preparing laboratory samples
• Assisting with diagnostic and medical procedures
• Monitoring patients before, during, and after procedures
• Strong technical skills, including blood collection, catheter placement, and anesthesia monitoring
• Admitting and discharging patients
• Providing client education and home-care instructions
• Graduate of an accredited Animal Health or Veterinary Technology program
• Successful completion of the Veterinary Technician National Examination (VTNE)
• Current registration as a Registered Veterinary Technologist (RVT) or Registered Veterinary Nurse (RVN)
• Previous experience as an RVT is an asset, but enthusiastic new graduates are encouraged to apply

Veterinary Assistants:

Required Qualifications

• Preparing and administering medications and treatments as directed by veterinarians
• Preparing laboratory samples
• Assisting with diagnostic and medical procedures
• Admitting and discharging patients
• Providing client education and home-care instructions

Veterinary Receptionists:

Required Qualifications

• Exceptional customer service skills
• Strong interpersonal, verbal, and written communication skills
• Compassionate and aptitude for making clients feel welcome and comfortable
• Manages email correspondence including client and referral inquiries
• Schedules, tracks, and follows-up on appointments
• Processes payments, maintains cash register and balances day end
• Multi-tasking while dealing with a high volume of phone calls, clients, and emails
• Veterinary Office Assistant certificate or previous experience required, new grads are welcome

Pay: $20.00-$38.00 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• Paid time off
• Store discount
• Vision care

Work Location: In person