Medical Receptionist jobs in Riverside, BC

Join Our Established Dental Practice

We are seeking a friendly, professional, and experienced Dental Receptionist to join our established dental practice. The ideal candidate is personable, organized, and confident working in a busy dental office while providing exceptional service to every patient.

As the first point of contact for our patients, you will play an important role in creating a welcoming and positive experience. You will be responsible for the front desk tasks, coordinating appointments, maintaining accurate patient records, handling payments and insurance inquiries, and supporting the smooth day-to-day operation of the practice.

Key Responsibilities

• Warmly greet and welcome patients to the practice.
• Schedule, reschedule, and cancel appointments efficiently and accurately.
• Assist patients with registration and dental history forms.
• Prepare patient charts and daily schedules for the dental team.
• Maintain and update accurate patient records, including treatment and procedure information.
• Schedule follow-up appointments and provide appointment reminders.
• Answer patient questions in a professional and helpful manner.
• Communicate with insurance providers regarding coverage, co-payments, and patient benefits.
• Verify payment methods and process patient payments.
• Prepare and provide billing statements as required.
• Coordinate referrals to dental specialists when necessary.
• Answer and direct telephone calls using excellent telephone etiquette.
• Maintain an organized, clean, and welcoming reception and waiting area.
• Perform general administrative duties, including filing, photocopying, faxing, and data entry.
• Work closely with the dentists, hygienists, dental assistants, and administrative team to ensure an efficient patient flow and positive patient experience.

Qualifications & Skills

• Previous experience working in a dental office is preferred.
• Experience using Dentrix dental practice management software is preferred.
• Strong knowledge of dental terminology and general dental office procedures.
• Strong computer and administrative skills.
• Excellent organizational and time-management abilities.
• Professional and confident communication skills, both in person and over the telephone.
• Exceptional customer service and interpersonal skills.
• Ability to multitask and remain organized in a busy practice environment.
• Professional, dependable, and team-oriented attitude.
• Dental or medical office administration training is an asset.

What We’re Looking For

We are looking for someone who takes pride in providing outstanding patient service and enjoys being part of a collaborative dental team. The successful candidate will be a positive, dependable, and compassionate professional who can build strong relationships with patients while keeping the front office running smoothly.

If you are an experienced dental receptionist who is comfortable working with Dentrix and enjoys working in an established practice that values patient care, professionalism, and teamwork, we would love to hear from you.

Schedule

Regular Hours: Tuesday–Friday, 9:00 AM–5:15 PM
Saturday: 8:45 AM–5:15 PM
Closed on long weekends

July & August: Tuesday–Friday, 9:00 AM–5:15 PM

MONDAY 8:45 AM–5:15 PM

Job Type: Full-time

Pay: $20.00-$34.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking
• Vision care

Work Location: In person