Medical Receptionist jobs in Ontario

Job Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and administrative tasks. This role requires excellent communication skills, proficiency with dental software, and a strong understanding of dental terminology. Experience with electronic dental records and office management systems is highly valued. The Dental Receptionist will play a vital role in ensuring smooth daily operations and delivering exceptional patient service.

Responsibilities

• Greet patients warmly and efficiently manage front desk operations
• Schedule, confirm, and reschedule patient appointments using dental practice management software such as Dentrix and ABELDENT.
• Verify patient insurance information and process billing accordingly
• Maintain accurate patient records within electronic dental records systems
• Answer multi-line phone systems promptly and professionally, directing calls as needed
• Collect payments, co-pays, and handle financial transactions accurately
• Manage patient check-in/check-out procedures, including updating personal information and medical history
• Assist with administrative duties such as filing, faxing, and correspondence
• Ensure the reception area remains clean, organized, and welcoming
• Collaborate with dental staff to facilitate smooth clinic operations

Qualifications

• Prior experience as a Dental Receptionist or in a medical/dental office setting preferred
• Proficiency with dental practice management software such as Dentrix and ABELDENT is highly desirable
• Strong knowledge of dental terminology and electronic dental records systems
• Excellent organizational skills with attention to detail
• Exceptional communication skills both verbal and written
• Ability to handle multi-line phone systems efficiently
• Office experience in a fast-paced environment preferred
• Knowledge of insurance verification processes and billing procedures is a plus
• Professional appearance and friendly demeanor to provide outstanding patient service

This position offers an opportunity to be part of a dedicated healthcare team committed to providing quality dental care.

Job Type: Full-time

Pay: $25.00-$35.00 per hour

Benefits:

• Dental care

Work Location: In person