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    • 1+ years’ experience as a receptionist preferably with a medical spa or spa background.
    • Booking, scheduling, and confirming appointments through various…
    • Experience in healthcare, medical administration, customer success, or health technology is required.
    • We’re looking for a part-time/casual *Customer Success…
    • Previous experience as a receptionist, front desk associate, or in customer service (preferably in healthcare or optometry).
    • Job Types: Full-time, Part-time.
    • Using OSCAR electronic medical record system.
    • One year of medical administrative assistant experience (preferred).
    • Greeting and checking in patients.
    • Verify patient insurance information and update electronic medical records accordingly.
    • Prior experience as a Dental Receptionist or in a dental/medical office…
    • Experience in medical reception, administration, customer service, direct billing, healthcare, chiropractic clinics, physiotherapy clinics, massage clinics,…
    • Prepare, update, and maintain accurate medical records within electronic medical record (EMR) systems.
    • Prior medical experience that demonstrates familiarity…
    • Dental receptionist: 1 year (preferred).
    • Maintain accurate patient records in electronic medical records systems, ensuring all information is up-to-date.
    • Strong understanding of medical terminology related to dentistry is beneficial.
    • This role requires proficiency in handling phone systems, scheduling…
    • Proficient in using electronic medical records systems.
    • Strong knowledge of medical terminology and dental procedures.
    • Dental receptionist: 1 year (required).
    • Strong understanding of medical terminology and electronic medical records management.
    • Manage appointment scheduling using electronic medical records systems.
    • Register patients and maintain accurate medical records.
    • Lead the Patient Experience from the Moment They Walk Through Our Doors*.
    • Provides a variety of receptionist duties, including checking patients in for diagnostic tests and answering telephone calls.
    • Updating patient data and records.
    • Register new patients and update medical records.
    • 3+ years of experience working as an administrative assistant or a related role in a medical office setting.
    • Dental receptionist: 1 year (required).
    • Schedule appointments and maintain electronic medical records accurately.
    • Job Types: Full-time, Permanent.
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Clinic Coordinator + Reception
DermaLux Medical Aesthetics
150 Broadway Crescent, Sherwood Park, AB
$18–$23 an hour
Full-time
Apply now

Job details

$18–$23 an hour
Company events, On-site parking
Full-time
8 hour shift, Weekends as needed, Evening shift
150 Broadway Crescent, Sherwood Park, AB

Full job description

Receptionist/Front Desk Coordinator at DermaLux Medical Aesthetics

*NOTE: We are a very busy clinic please do not call our clinic to inquire about this position, if you feel that you would be a great addition to our team, please only email us your cover letter and resume, thank you.*

DermaLux Medical Aesthetics is a Medical Spa located in Sherwood Park, Alberta. We were founded in 2018 and have vastly grown since. Most recently we moved into our brand-new clinic in Sherwood Park, and we are looking to expand our team.

If you are a motivated individual with a positive attitude that loves working in a team environment, we would love to hear from you. We are looking to hire a full-time and part-time receptionist to be part of our dynamic team of skilled and experienced medical aesthetic professionals.

As a receptionist, you’re the heartbeat of our clinic and the first impression when clients walk through our door. The ideal candidate(s) should possess excellent customer service and communication abilities and be able to work in a fast-paced environment.

Employment Type:

- Full-Time (35 – 40 hours a week)

Schedule:

- 6 - 8 hour shifts (flexibility with shifts depending on employment type)

- Shifts will vary from Monday – Sunday (evenings, and weekends)

Pay:

- $18.00 - $23.00 hourly – wages will be based on experience

Work Location:

- One location

Qualifications/Education/Experience:

- Criminal record check with no prior felonies

- High school diploma

- 1+ years’ experience as a receptionist preferably with a medical spa or spa background

Administrative Responsibilities:

- Booking, scheduling, and confirming appointments through various communication methods including phone, email, and text.

- Basic office duties: printing forms, copying, mailing, office supply runs/drop-offs etc.

- Opening/closing duties of clinic: light cleaning, stocking of products/supplies, taking inventory

- Processing client transactions

- Answering phones and emails

- Coordinating client appointments with service providers

Hospitality Responsibilities:

- Creating a positive hospital environment for clients, greeting clients upon arrival, checking in clients, taking their information, providing client consultation forms, escorting them to the waiting room and/or treatment rooms, making clients feel comfortable and welcome.

- Always providing excellent customer service by aiding with client needs and questions.

- Politely resolving client conflicts.

- Maintaining a high level of professionalism.

Other Duties & Responsibilities:

- Participating in content creation days.

- Posting on social media platforms, responding to client inquires and treatment follow ups via email, text, phone calls.

- Participating in continuing education seminars inside clinic and outside the clinic.

Key Skillset & Experience:

- Experience in the customer service industry and/or medical spas.

- Experience using electronic scheduling applications (i.e., Jane, Aesthetic Record), comfortable with computers programs (Apple, Microsoft Word, Canva), and social media platforms.

- General knowledge and skills of using computer programs, electronics, printers, and photo copiers.

- Knowledge of our services and products to provide clients with information and to answer client questions.

- Expectational and articulate verbal/written communication skills.

- Willingness to be flexible with availability and to be asked to preform jobs out of normal receptionist duties.

- An attention to detail, time management, and ability to prioritize tasks.

- Ability to maintain confidentiality and ethical standards regarding personal and sensitive client information.

The ideal candidate is self-motivated, works well independently and as part of a dynamic/collaborative team in a fast-paced environment, mainly working evenings and weekends. It is an asset to possess strong skills in verbal/written communication, work ethic, time management, customer service, and attention to detail. At DermaLux Medical Aesthetics we value continuing education regarding product knowledge, skill set, and treatment modalities.

Pay: $18.00-$23.00 per hour

Benefits:

  • Company events
  • On-site parking

Application question(s):

  • Which scheduling software have you used in professional setting?
  • I understand that our clinic is currently serving patients and cannot accept phone calls or direct emails regarding employment. I acknowledge that contacting the clinic directly via phone or email will result in the automatic disqualification of my application.
  • Are you available and willing to work evening and weekend shifts on a regular basis?

Experience:

  • medispa reception: 1 year (required)

Work Location: In person

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