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Medical Office jobs in Lower Mainland, BC

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    • Previous experience in a medical office or dental office is preferred.
    • Provide support in a healthcare office setting as needed, ensuring a seamless experience…
    • Maintains office supplies by implementing the management policies and procedures of purchasing, ordering, and inventory control.
    • Manage and maintain office inventory, including ordering and restocking medical supplies.
    • Greet patients and visitors, answer phone calls, and schedule…
    • Completion of a dental reception program would be an asset, but is not necessary.
    • On-the-job dental administration training will be provided.
    • This role is essential in ensuring the smooth operation of our medical office, providing support to both patients and healthcare professionals.
    • Maple Ridge, BC: reliably commute or plan to relocate before starting work (required).
    • Clearly be able to communicate with co-workers and patients (verbal and written).
    • Health office assistants play a vital role in patient care.
    • We are a close-knit dental office with long-term staff and patients who have become like family.
    • Collaborate with dental or medical staff to ensure efficient workflow within the office.
    • Greet patients and visitors warmly, ensuring a positive first…
    • Emailing patients' lab requisitions, sick notes, etc.
    • Greeting patients and escorting them to rooms.
    • Good working relationship with their colleagues, office…
    • The successful candidate will play an important role in ensuring the smooth and efficient operation of the clinic, supporting administrative processes,…
    • * Medical office assistant certification (MOA) is a bonus!
    • Process transactions, maintain POS accuracy, and manage gift cards/packages.
    • Welcome patients and provide excellent customer service.
    • The ideal candidate should have excellent communication and customer service skills, be comfortable…
    • View all Trumotion Wellness Clinic jobs - Surrey jobs
    • Salary Search: Front Desk Receptionist salaries in Surrey, BC
    • Respond professionally to phone calls, emails, text messages, and client inquiries.
    • Medical spa reseptionist: 2 years (required).
    • A full time Medial Office Assistant (MOA) position is currently available at our busy medical office located in Surrey.*.
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Job Post Details

Client Care Coordinator
7380 King George Boulevard, Surrey, BC V3W 5A5
$24–$27 an hour
Part-time, Permanent, Full-time

Job details

$24–$27 an hour
Dental care, Store discount, Extended health care, On-site parking
Part-time, Permanent, Full-time
7380 King George Boulevard, Surrey, BC V3W 5A5

Full job description

Job Overview
We are seeking a dedicated and detail-oriented Customer Care Coordinator to join our team. In this role, you will be the first point of contact for our clients, providing exceptional customer service and support. You will play a crucial role in managing patient inquiries, scheduling appointments, and ensuring the smooth operation of our medical office. The ideal candidate will possess strong communication skills and a solid understanding of medical terminology.

Responsibilities

  • Serve as the primary contact for patient inquiries, providing accurate information and assistance.
  • Schedule and confirm appointments while managing the calendar for healthcare providers.
  • Maintain electronic medical records (EMR) with attention to detail, ensuring all information is up-to-date and accurate.
  • Greeting, scheduling/booking and screening patients in-person or via telephone/email
  • Assist with the intake process for new patients, collecting necessary documentation and insurance information.
  • Collaborate with medical staff to ensure efficient patient flow and address any concerns that arise.
  • Handle administrative tasks such as laundry, filing, data entry, managing correspondence, billing
  • Provide support in a healthcare office setting as needed, ensuring a seamless experience for patients.
  • PLEASE DO NOT CONTACT THE clinic ***

Minimum requirements:

· Grade 12/ GED (required)

· HR or Business Administration experience (required)

· Proficiency with English

· Must be legally eligible to work in Canada

· Able to speak Punjabi will be an asset

· Proficiency in Jane App will be an asset

Rewards/Perks:

· 50% off all services provided in-clinic

· Opportunity for further career advancement within the company

Qualifications

  • Previous experience in a medical office or dental office is preferred.
  • Familiarity with medical terminology is essential to facilitate effective communication with healthcare professionals.
  • Experience with electronic medical records (EMR) systems is highly desirable.
  • Strong organizational skills and attention to detail are crucial for managing multiple tasks efficiently.
  • Excellent verbal and written communication skills to interact effectively with patients and staff.
  • A background in general office experience will be considered an asset. If you are passionate about providing outstanding customer service in a healthcare environment, we encourage you to apply for this rewarding opportunity as a Customer Care Coordinator.

Job Types: Full-time, Part-time, Permanent

Pay: $24.00-$27.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Store discount

Application question(s):

  • Availability to work?

Experience:

  • Jane App: 1 year (preferred)

Work Location: In person

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