Medical Office jobs in Kitchener, ON

Overview
We are seeking a friendly and organized Dental Receptionist to join our team in a fast-paced, family oriented dental office. The ideal candidate will be the first point of contact for our patients and will play a crucial role in ensuring a positive experience from the moment they enter our practice. This position requires excellent communication skills, attention to detail, and proficiency in managing administrative tasks within a dental environment.

Responsibilities

• Greet patients warmly and manage the front desk operations efficiently.
• Schedule appointments, confirm patient visits, and handle cancellations.
• Maintain accurate patient records using electronic records systems - Dentrix & Max assist
• Answer phone calls professionally, addressing inquiries and providing information about services offered.
• Collect patient information and verify insurance details prior to appointments. This includes sending pre determinations.
• Assist with billing and payment processing as needed. This includes sending claims, managing Accounts Receivables and making follow up calls for payment/ Pre Ds.
• Ensure the reception area is clean, organized, and welcoming for patients.
• Collaborate with dental staff to ensure smooth patient flow throughout the office.

Qualifications

• Previous experience in a dental office setting is preferred.
• Proficiency in Dentrix and RecallMax or similar dental software is highly desirable.
• Strong administrative skills with a focus on accuracy and detail.
• Familiarity with phone systems and managing multi-line calls effectively.
• Knowledge of Dental terminology.
• Excellent interpersonal skills with the ability to communicate clearly with patients and team members.
• Ability to work in a fast-paced environment while maintaining professionalism and composure.

Hours

• 4 days a week- M,T,W,Th
• 8 hour shifts with an hour lunch
• 1/ month - Saturday - 8am to2pm
• No Sundays
• 2 evenings [till 7pm]
• Approximately 30 hours per week

If you are passionate about providing exceptional patient care and have the necessary skills to thrive in a dental reception role, we encourage you to apply! You will be part of a supportive team and we are all ready to help you have an easy transition into our office. We pride ourselves in providing work-life balance.

500$ Health benefits every 6 months, Vacation pay and Dental care offered. Yearly Reviews.

Job Type: Full-time

Pay: $18.32-$30.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

Experience:

• Canadian+Dental+Receptionist: 3 years (required)
• Canadian Dental office : 1 year (required)

Work Location: In person