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Medical Office jobs in Kitchener, ON

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    • We are currently seeking a Receptionist who can provide the warm, friendly welcome our patients have come to expect, while confidently managing the day-to-day…
    • View all Encompass Health & Wellness jobs - Kitchener jobs - Medical Office Assistant jobs in Kitchener, ON
    • Salary Search: Medical Office Administrator salaries in Kitchener, ON
    • We are a non-assignment office with limited CDCP patients.
    • Previous experience in a dental office or as a Dental Receptionist is a must.
    • Previous experience in a dental office setting is preferred.
    • Collaborate with dental staff to ensure smooth patient flow throughout the office.
    • Healthcare, medical office or private-clinic experience strongly preferred.
    • Schedule appointments accurately and maintain organized practitioner schedules.
    • Schedule appointments accurately and maintain organized practitioner schedules.
    • Greet patients and provide a warm, professional and patient-centred experience.
    • Contact patients/other medical professionals, at clinician request, for specific medical records.
    • Medical receptionist: 2 years (required).
    • Permanent part time or full time.
    • Job Types: Full-time, Part-time.
    • Dental Assisting: 1 year (required).
  • View similar jobs with this employer
    • Previous experience in a dental office or acute care setting is required, knowledge of Tracker software.
    • The ideal candidate will possess strong *leadership…
  • View similar jobs with this employer
    • Previous experience in a dental office or acute care setting is required, knowledge of Tracker software.
    • The ideal candidate will possess strong *leadership…
    • Reception duties - interfacing with patients, answering phones, processing charges and payments, scheduling appointments.
    • Must be Certified Dental Assistant.
    • One (1) year of experience in a healthcare facility or medical office required.
    • Medical office: 1 year (required).
    • Must be legally eligible to work in Canada.
  • View similar jobs with this employer
    • Educate patients on oral hygiene and post-treatment instructions.
    • Accurately document procedures and notes using Dental software.
    • Follow all office infection control protocols and IPAC guidelines.
    • Familiarity with dental software platforms (i.e. Dentrix) is required.
    • Post-secondary diploma or certificate in medical office administration, healthcare administration, medical administration, or a related field is preferred.
    • Knowledge of dental office management software and dental insurance procedures is an asset.
    • Basic computer skills and familiarity with email, text messaging,…
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Job Post Details

Medical Office Administrator
Encompass Health & Wellness
130 Weber Street West, Kitchener, ON N2H 4A2
From $19 an hour
Part-time
Apply now

Job details

From $19 an hour
Part-time
130 Weber Street West, Kitchener, ON N2H 4A2

Full job description

Encompass Health & Wellness is a busy, family-focused wellness clinic located in Kitchener, ON. We are a welcoming team of 24 practitioners offering chiropractic care, massage therapy, pelvic physiotherapy, counselling, and more. Our growing clinic also features a small movement studio supporting our holistic approach to care.

We are currently seeking a Receptionist who can provide the warm, friendly welcome our patients have come to expect, while confidently managing the day-to-day reception responsibilities of a large, fast-paced clinic.

About the Role

This position is ideal for someone who thrives in a busy environment, enjoys working with people, and takes pride in being organized, efficient, and supportive. You will be the first point of contact for patients and play a key role in keeping the clinic running smoothly.

Key Responsibilities

While not a complete list (as each day can bring new challenges), responsibilities include:

  • Greeting patients and creating a positive, welcoming clinic experience
  • Managing appointment bookings, changes, and cancellations using clinic software (JaneApp preferred)
  • Handling direct billing and payment processing accurately and efficiently
  • Answering phones, emails, and in-person inquiries in a professional and friendly manner
  • Supporting practitioners with scheduling and administrative needs
  • Maintaining a clean, organized, and calm front desk environment
  • Working collaboratively with other receptionists and the wider clinic team

Qualifications & Skills

  • Previous experience in a medical, wellness, or busy reception environment
  • Familiarity with booking software (JaneApp strongly preferred)
  • Experience with direct billing and insurance processing
  • Strong communication and customer service skills
  • Ability to multitask, prioritize, and remain calm under pressure
  • Comfortable working both independently and as part of a team
  • Reliable, adaptable, and detail-oriented

What We Offer

  • A supportive and inclusive workplace culture
  • A collaborative team of experienced practitioners and staff
  • Opportunity to work in a growing, well-established wellness clinic
  • Maternity leave coverage position with training and support provided

How to Apply

If you are friendly, organized, and passionate about creating a positive patient experience, we would love to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience.

Pay: From $19.00 per hour

Ability to commute/relocate:

  • Kitchener, ON N2H 4A2: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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