Medical Office Clerk Booking jobs in Toronto, ON

Job Description

RESPONSIBILITIES

• Perform clerical duties including preparing daily, weekly, bi-weekly and monthly reports, attendance records, typing, word processing, photocopying, faxing, new employee documentation, and filing
• Prepare, organize, communicate, and maintain monthly care conference schedules in consultation
• Direct all incoming calls, record and distribute messages in an accurate and timely manner
• Preparation and organization of orientation program
• Processing of HIN claims
• Organization and medical records management
• Monitor front entrance for all residents at risk for elopement
• Understand and maintain staffing schedule in accordance with applicable collective agreements and Extendicare policies for the Nursing Department.
• Provide coverage for the FT DOC/Scheduling clerk and accurately complete the payroll and all related tasks meeting deadlines as required for the Nursing Department
• Greet and direct all visitors and calls to ensure that the reception area is staffed as directed
• Assists with ordering, receiving, distribution and maintaining organized storage of all nursing supplies and continence care program supplies
• Typing, distribution and printing of agendas and minutes for various committees as assigned
• Adhere to all department and home-wide policies and procedures, legislated requirements, Accreditation Canada standards.
• Maintaining positive relationship with nursing staff
• Performs other duties as assigned

QUALIFICATIONS

• Minimum Secondary School Graduation Diploma; Post-secondary business office courses preferred
• Excellent computer skills and demonstrated experience with Microsoft Office (Excel, Word, PowerPoint), Outlook
• Understanding of long-term care and geriatric care
• Minimum 1-2 years office, payroll and scheduling experience is essential
• Ability to work independently and as part of a team
• Ability to present information clearly and effectively both verbally whether in person or over the phone, and in writing; an active listener who projects a pleasant, friendly demeanor
• Ability to work effectively with a positive attitude in a fast-paced environment
• Excellent analytical, organization, planning, problem-solving, time-management and critical thinking skills
• Working knowledge of collective agreements in a unionized environment
• Excellent interpersonal and communications skills
• Organizational skills are essential
• Working knowledge of inventory management systems an asset
• Background in human resources an asset
• Able to maintain a positive attitude while under pressure
• Able to work flexible hours - work every other weekend

Time Type:

Part time

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@extendicare.com.

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.