Skip to main content
Post your resume and find your next job on Indeed!

Medical Office Assistant jobs in Virtual

Sort by: -
    • You will be principally responsible for assisting in the day-to-day clinical support and administration of our network of healthcare practitioners, maintaining…
    • View all Felix jobs - Toronto jobs - Medical Office Assistant jobs in Toronto, ON
    • Salary Search: Medical Office Administrator, Evening Shift salaries in Toronto, ON
    • Deliver engaging lessons on medical office procedures, administrative tasks, and healthcare technology.
    • Minimum 2 years of experience with a strong knowledge of…
  • View similar jobs with this employer
    • MOA client care (scheduling, phone call, email handling): 1 year (required).
    • Assist with ad-hoc administrative tasks as needed to support clinic operations.
    • Support routine panel maintenance and patient validation processes for ongoing panel management, such as confirming primary medical doctor, demographics, and…
    • Answer a high volume of incoming calls to schedule medical imaging appointments while providing compassionate, patient-centered service.
    • Manage front desk duties (Greet and assist patients in person during in-office shifts, creating a welcoming environment, answering phone calls, checking…
    • Managing patient charts and information within the electronic medical record (EMR).
    • Answering and managing phone calls and emails from patients and other health…
    • Escorting patients between reception, waiting and examination areas.
    • This individual will support healthcare providers, facilitate patient flow, and maintain…
    • The successful candidate will provide administrative support while helping ensure the efficient day-to-day operation of the clinic and maintaining the highest…
    • Manage patient bookings/referral processes (i.e. individual and group appointments).
    • Update weekend clinic and inform all staff of clinic timing.
    • Assist patients with joining virtual visits and troubleshooting minor technical issues.
    • Comfortable assisting patients with basic technical issues.
    • Keep patient records accurate and ensure everything lines up between patient information and lab or referral data.
    • Job type: Existing vacancy, full-time.
    • The successful candidate will be responsible for rostering and managing a panel of approximately 800 patients, providing ongoing primary care and continuity of…
    • Competitive clinic overhead split: 80/20 to 70/30, depending on FTE and practice arrangement.
    • Typical physician volume is approximately 25+ patients per day*,…
    • Fully booked patient flow from our existing patient base and active marketing channels.
    • Our nurse practitioner team provides PrEP, STI screening and treatment…
Get email updates for the latest Medical Office Assistant jobs in Virtual

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

administrative assistant
medical receptionist
receptionist
part time
work from home
medical office administration
full time
medical assistant
medical
pharmacy assistant

Career Resources:

Job Post Details

Medical Office Administrator, Evening Shift - job post

Felix
Toronto, ON•Remote
$50,000–$55,000 a year - Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $50,000–$55,000 a year

Job type

  • Full-time

Shift and schedule

  • Weekends as needed
  • Evenings as needed
  • Evening shift
  • Monday to Friday

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Stock options

Full job description

About Felix

Felix is Canada’s first end-to-end platform providing on-demand treatment for everyday health. Felix creates digital-first solutions that increase access for common healthcare needs such as mental health, sexual health, and daily health. Founded in 2019, Felix’s approach to healthcare encompasses assessments, lab testing, prescriptions, fast and discreet delivery, and ongoing care — all online at www.felixforyou.ca.


About The Role

As our medical office administrator, you will be a key member of the clinical operations team, working cross-functionally with our medical directors, clinical operations team, medical office administration team, and customer support team. You will be principally responsible for assisting in the day-to-day clinical support and administration of our network of healthcare practitioners, maintaining exceptional quality of care, patient confidentiality, and promoting our patient-centric mission of empowering Canadians to take control of their health and well-being.

The shift for this role will be: Monday-Friday 3:00pm-11:00pm EST

You Will

  • Work closely with our medical directors and clinical operations team to manage and strategize for the medical pillar at Felix regarding the functionality of our healthcare practitioners.

  • Own file management: consolidate, update, and maintain electronic files and documents, including labs and referrals.

  • Help create and follow a robust system to track lab requisitions, ensuring all results and documentation are received in full. Follow an audit process to review requisitions from prior months and contact both labs and patients when results for tests ordered are not received.

  • Act as the liaison and support between the pharmacy and healthcare practitioner communications.

  • Schedule, manage, and support healthcare practitioners and patients with audio/video consultations.

  • Perform other related duties and tasks assigned by the clinical operations manager or medical director.

  • Work closely with the customer support team.

  • Help maintain clinical documentation and update training materials.

  • Assist with responding to faxes and voicemails from external stakeholders.

  • Perform a variety of administrative and data entry tasks to support our lab management processes.

  • Assist healthcare practitioners with document management and basic editing of medical and insurance forms.

  • Perform and be involved in QI/QA initiatives.

  • As a personal health information delegate, safeguard and protect personal health information.


You Have

  • Must be located in Canada.

  • Must be available to work a set schedule of Monday-Friday 7am-3pm EST 40 hours a week.

  • Must be available to work evenings and weekends as needed.

  • Successful completion of a medical office administration program or equivalent education in a related field.

  • Minimum 2+ years of experience working as a medical office professional.

  • Experience working in virtual care is considered an asset.

  • Technical aptitude and the ability to learn software and systems quickly, experience working with an EMR.

  • Strong organizational skills and meticulous attention to detail.

  • Customer service experience is considered an asset.

  • Exceptional verbal and written communication skills.

  • Ability to work both collaboratively and independently as we are a virtual-first company.

  • Fluent in English, bilingual in French is considered an asset.

  • Must have suitable remote-working environment where the safeguarding of personal health information can be facilitated


Benefits

  • Full medical, dental and vision benefits

  • Maternity/paternity policy

  • 3 weeks vacation

  • Stock option grant


Location
Remote (Canada). We are currently working remotely and open to candidates from

anywhere in Canada.


Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process, we provide accommodations at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing accessibility@felixforyou.ca.


Recruitment Fraud Alert
Please note: We have been made aware of fraudulent recruiting activities where individuals pose as Felix representatives.

  • Communication: We will only ever contact you from an official @felixforyou.ca email address.

  • Interviews: All interviews are conducted via Google Meet; we never interview via text-only platforms (like Telegram or WhatsApp).

  • Payments: We will never ask for credit card information, bank details, or payments for "equipment" or "onboarding" during the application process.


Compensation Range: CA$50K - CA$55K

Let Employers Find YouUpload Your Resume