Medical Office Assistant jobs in Okanagan Lake, BC

Office Manager / MOA – Kelowna, BC

Who We Are

At Ageless Living Wellness Centre, we believe in a collaborative and comprehensive approach to care. Founded by a medical doctor and pharmacist, our clinic brings together traditional medicine, longevity and preventative healthcare, medical aesthetics, and innovative wellness therapies to enhance patient health, wellness, and overall quality of life.

Our experienced and innovative practitioners come from diverse backgrounds, including physicians, estheticians, and support staff with specialized training in hormone restoration, aesthetic services, nutrition, and wellness. Together, we empower our clients with the guidance, tools, and technology to help them live better, longer.

Who You Are

You’re a highly organized, proactive leader with a background in medical administration, preferably in a private medical or wellness setting. You understand the importance of healthy living, customer service, and sales, and you value ongoing training and professional growth.

This dual role requires strong time management, organizational skills, and exceptional verbal and written communication abilities, along with solid computer proficiency. You thrive in a client-focused environment and are comfortable leading a team while also handling day-to-day administrative and clinical tasks.

Key Responsibilities

Administrative & Client Support:

• Greet clients and manage appointment scheduling for all services
• Conduct initial client intake and follow-ups with practitioners
• Maintain and organize electronic and paper client files
• Prepare medical examination rooms and maintain general office tidiness
• Plan and execute in-clinic events
• Work closely with Marketing, People & Culture, and Directors to engage the community, broaden exposure, and increase revenue

Sales & Client Engagement:

• Promote Ageless Living services, procedures, and product lines
• Educate clients on special promotions, treatments, and wellness plans
• Generate sales through client consultations and recommendations
• Build professional relationships and community outreach efforts including attending events and hosting events
• Participate and contribute to marketing initiatives, social media, and promotions
• Generate reports and track sales and convertions

Operations & Clinical Support:

• Arrange medical testing for patients, such as saliva testing, as per MD recommendations
• Monitor and maintain clinic and office inventory
• Assist in policy development, training initiatives, and professional development conferences
• Support the clinic in non-medical services, with training provided to allow hands-on interaction with clients

What You Bring

✅ Strong leadership, client service, networking skills and sales experience
✅ Administrative experience in a medical, dental, or wellness setting (preferred)
✅ Proficiency in EMR systems, appointment scheduling, and professional correspondence
✅ Ability to multitask and thrive in a fast-paced, client-centered environment
✅ A commitment to health, wellness, and personal development
✅ A proactive, solutions-oriented mindset and openness to growth

Why Join Us?

Competitive compensation package
Growth and professional development opportunities
Hands-on training in non-medical wellness services

Complimentary and discounted Ageless Living services & products

Apply Today

To learn more about us, visit www.agelessliving.com.

To apply, submit your resume through this job posting.

Pay: $30.00-$36.00 per hour

Benefits:

• Company events
• On-site parking

Experience:

• Microsoft office and Cloud base systems: 3 years (preferred)
• MOA in a PRIVATE clinic: 3 years (preferred)
• Customer service: 2 years (preferred)
• leadership: 2 years (required)

Language:

• Clear and concise English (required)

Work Location: In person