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Medical Office Assistant jobs in Niagara Falls, ON

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    • Maintain confidentiality of patient, physician, and clinic information at all times.
    • Investigate and resolve health card validation errors, including reviewing…
    • This role is essential in ensuring smooth patient flow and providing excellent administrative support to patients and healthcare professionals.
    • Ensure to register patients on patient database system and attach all required reports.
    • Coordinate and book diagnostic tests and follow-up appointments to best…
    • This role is integral to the smooth operation of our clinic and involves patient interaction, administrative support, and clinical assistance.
    • Previous experience in a medical office serving multiple physicians.
    • Answering clinic phone calls (multiple lines).
    • *MUST have FLEXIBILITY for ALL Shifts**.
    • Chart preparation & pre‑visit review: Review patient records before appointments.
    • EMR documentation: Update patient charts (history, allergies, treatment…
    • Responsible to the program leadership, the Program and Inventory Assistant, provides administrative and technical support to assist in the delivery of Vaccine…
    • Skilled in establishing and maintaining effective working relationships with patients, providers, learners, clinical staff and patients.
    • You’ll be the bridge between patients/caregivers, their families, Personal Support Workers, team supervisors, funders, finance and other CarePartners employees.
    • Perform administrative duties such as handling referrals, booking patient appointments, preparing patient charts, filing, answering phones, updating the EMR…
    • Assign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill sets.
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    • Greets all patients and responds to all in-person, phone, and email inquiries from patients and families.
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    • Manage multi-line phone systems, scheduling appointments, and patient inquiries.
    • The Medical Office Assistant will play a vital role in coordinating patient…
    • Maintain accurate patient records and update patient information in electronic health records systems.
    • Provide exceptional customer service to patients,…
    • Excellent communication skills to effectively interact with patients of all ages, including pediatric patients.
    • Dental office: 1 year (preferred).
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Job Post Details

Administrative Assistant - job post

MedCare Clinics
7555 Montrose Road, Niagara Falls, ON
$18.00–$18.50 an hour - Part-time, Full-time

Job details

Pay

  • $18.00–$18.50 an hour

Job type

  • Part-time
  • Full-time

Location

7555 Montrose Road, Niagara Falls, ON

Full job description

Position Summary
The Administrative Assistant provides administrative and operational support to the Executive Manager/Operations Manager, ensuring the efficient day-to-day functioning of the clinic. This role requires strong organizational skills, attention to detail, confidentiality, and the ability to manage multiple priorities in a fast-paced healthcare environment.

Key Responsibilities

  • Review and reconcile physician uninsured services for payment on a quarterly basis, ensuring accuracy and completeness prior to physician payouts.
  • Investigate and resolve health card validation errors, including reviewing eligibility issues, correcting patient information, and following up as required.
  • Assist with administrative reporting, data entry, record maintenance, and document management.
  • Prepare reports, spreadsheets, and correspondence as requested by the Operations Manager.
  • Maintain accurate records and ensure compliance with clinic policies and procedures.
  • Support quality improvement initiatives and assist with operational projects.
  • Maintain confidentiality of patient, physician, and clinic information at all times.
  • Provide general administrative support, including filing, scanning, scheduling, and other office duties.
  • Complete additional administrative and operational tasks as assigned by the Operations Manager to support the ongoing needs of the clinic.

Qualifications

  • Previous administrative experience, preferably in a medical or healthcare setting.
  • Experience working with electronic medical records (EMRs) is considered an asset.
  • Excellent organizational and time management skills with strong attention to detail.
  • Strong written and verbal communication skills.
  • Ability to work independently while managing multiple deadlines.
  • Professional, dependable, and committed to maintaining confidentiality.

Pay: $18.00-$18.50 per hour

Experience:

  • Accuro EMR : 1 year (preferred)
  • Medical Clinic : 1 year (preferred)
  • Data Entry : 1 year (preferred)

Work Location: In person

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