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Medical Office Assistant jobs in Niagara Falls, ON

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    • This role is essential in ensuring smooth patient flow and providing excellent administrative support to patients and healthcare professionals.
    • Maintain confidentiality of patient, physician, and clinic information at all times.
    • Investigate and resolve health card validation errors, including reviewing…
    • This role is integral to the smooth operation of our clinic and involves patient interaction, administrative support, and clinical assistance.
    • Previous experience in a medical office serving multiple physicians.
    • Answering clinic phone calls (multiple lines).
    • *MUST have FLEXIBILITY for ALL Shifts**.
    • Chart preparation & pre‑visit review: Review patient records before appointments.
    • EMR documentation: Update patient charts (history, allergies, treatment…
    • Responsible to the program leadership, the Program and Inventory Assistant, provides administrative and technical support to assist in the delivery of Vaccine…
    • Perform administrative duties such as handling referrals, booking patient appointments, preparing patient charts, filing, answering phones, updating the EMR…
    • You’ll be the bridge between patients/caregivers, their families, Personal Support Workers, team supervisors, funders, finance and other CarePartners employees.
    • Assign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill sets.
    • Greets all patients and responds to all in-person, phone, and email inquiries from patients and families.
    • Maintaining patient data information within excel to…
    • Manage multi-line phone systems, scheduling appointments, and patient inquiries.
    • The Medical Office Assistant will play a vital role in coordinating patient…
    • Schedule appointments and manage patient flow efficiently using electronic medical records systems such as Telus CHR.
    • The Long Term Care Assistant is responsible for responding to all customers at the main reception area; answering incoming calls and inquiries from the general…
    • The Long Term Care Assistant is responsible for responding to all customers at the main reception area; answering incoming calls and inquiries from the general…
    • Maintain accurate patient records and update patient information in electronic health records systems.
    • Provide exceptional customer service to patients,…
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Job Post Details

Medical Assistant and nurse/Phlebotomist - job post

Canada Clinics
Niagara Falls, ON L2E 2L5
$19–$30 an hour - Part-time

Job details

Pay

  • $19–$30 an hour

Job type

  • Part-time

Location

Niagara Falls, ON L2E 2L5

Full job description

Canada Clinics in Niagara Falls is hiring a reliable, organized Medical Office Assistant (MOA) or RPN to support our busy clinic operations. This role is essential in ensuring smooth patient flow and providing excellent administrative support to patients and healthcare professionals. International Medical Graduates (IMGs) are welcome to apply.

Important: We are only considering applicants with significant medical office administration experience and strong working knowledge of Accuro and/or CHR EMR.

What You’ll Like About Working Here

  • Train and work alongside a highly experienced, professional team
  • Supportive leadership and clear processes
  • A clinic culture that values wellness, mindfulness, and work–life balance
  • A respectful environment focused on excellent patient care

Key Responsibilities

  • Greet patients warmly and support check-in/check-out
  • Manage phone lines: answer calls, schedule appointments, and respond to patient inquiries
  • Maintain accurate electronic medical records (EMR) and keep patient information up to date
  • Handle administrative workflows including incoming/outgoing referrals, forms, scanning/faxing, and correspondence
  • Use Accuro and CHR for scheduling and patient management
  • Apply medical terminology appropriately to support clear communication within the clinic
  • Collaborate with physicians and staff to provide exceptional patient care
  • Maintain compliance with health regulations and keep the clinic organized and professional

Requirements

  • Significant experience in a Canadian medical office setting (preferred/strongly considered)
  • Accuro and/or CHR experience (required)
  • Strong organizational skills and attention to detail
  • Ability to manage multiple tasks in a fast-paced environment
  • Excellent interpersonal skills and a patient-first approach
  • Comfortable with phone systems and front desk operations

Assets (Nice to Have)

  • Phlebotomy certification/license is a strong asset
  • Experience in family medicine / primary care settings

Apply today to join Canada Clinics and make a meaningful impact in patient care while growing your career.

Job Type: Part-time

Pay: $19.00-$30.00 per hour

Expected hours: 15 – 34 per week

Work Location: In person

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