Medical Office Assistant jobs in Fort McMurray, AB

Join Our Team at Eye Image Optometrists – Fort McMurray

Eye Image Optometrists are proud to deliver exceptional eye care across Fort McMurray! We offer a full spectrum of vision services, including comprehensive eye exams for patients of all ages. Our commitment to innovation, teamwork, and continuous improvement drives us to provide the highest standard of care.

We’re currently seeking a dedicated Optometric Assistant to join our Fort McMurray clinic. As the first point of contact for patients, you’ll play a key role in creating a welcoming and organized experience—from the initial phone call to managing patient records. This position also involves pre-testing, optical dispensing, electronic file management, payment processing, and administrative support for both the optometrist and clinic leadership.

If you’re detail-oriented, thrive in a fast-paced environment, and have a passion for delivering outstanding customer service, we’d love to meet you!

Key Responsibilities

• Greeting customers, answering questions, and obtaining preliminary patient histories.
• Performing administrative duties, such as keeping records, scheduling appointments, completing recalls, digitizing files into an online system, and answering phones.
• Filing insurance claims, completing reconciliation of billings, investigating discrepancies, and running reports on daily numbers.
• Ensuring accurate data entry when processing information.
• Completing opening and closing procedures.
• Processing payments using a POS system.
• Preparing patients for vision examinations, educating patients on the tests required, administering eye drops and seating patients at eye-testing machines.
• Performing vision examinations, such as depth and color perception tests, taking visual acuity measurements and retinal imaging.
• Completing referral paperwork and following up with the referrals to ensure successful transfer of patients.
• Completing inventory for contact lenses and processing orders.
• Assisting customers with frame selections.
• Taking measurements, processing paperwork, and creating invoices to complete patient orders, collecting payment.
• Working with patients and educating patients on the proper eye, glasses, and contact lens care.
• Adjusting and repairing frames.
• Keeping the work area tidy and organized, sanitizing between patients, and maintaining clinic to a health care standard.

What We’re Looking For

• Friendly, professional communicator with strong verbal and written skills
• Previous experience in a medical office is a strong asset
• Comfortable with office technology, scheduling software, email, and Microsoft Office
• Tech-savvy and eager to learn new equipment and systems
• Skilled at multitasking, prioritizing, and staying focused under pressure
• Motivated to grow and expand your skillset

What We Offer

• Comprehensive benefits package
• Ongoing training and career development
• A well-established practice with a loyal patient base and strong job security
• A collaborative, welcoming workplace culture

Must be available for Saturdays and some evening shifts.

Job Type: Full-time

Benefits:

• Dental care
• Extended health care
• Vision care

Work Location: In person