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Medical Office Administrator jobs in Kelowna, BC

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Temporary Administrative Manager (Contract Position) - Full Time
NEUmovement
3030 Pandosy Street, Kelowna, BC
$23–$25 an hour
Contract, Full-time
Apply now

Job details

$23–$25 an hour
Casual dress, Company events, On-site parking
Contract, Full-time
Holidays
3030 Pandosy Street, Kelowna, BC

Full job description

Temporary Administrative Manager (Maternity Leave Coverage)

About Us

We are a welcoming, client-focused multidisciplinary Physiotherapy, Osteopathy, Chiropractic, Registered Massage Therapy, Craniosacral and Pilates clinic dedicated to helping our community move better, feel stronger, and live healthier lives. Our team combines evidence-based physiotherapy with personalized Pilates programs in a supportive, professional, and collaborative environment where both clients and staff can thrive.

About the Role

We are looking for a friendly, organized, and dependable Temporary Administrative Manager to provide maternity leave coverage. As the first point of contact for our clients, you will play an important role in creating a positive experience while ensuring the smooth day-to-day operation of the clinic.

Key Responsibilities

  • Welcome and check in clients with a warm, professional attitude.
  • Answer phone calls, emails, and client inquiries promptly and courteously.
  • Educate clients about our physiotherapy, Pilates, and wellness services.
  • Process sales of memberships, punch passes, and retail products.
  • Schedule and manage appointments using our clinic management software.
  • Process payments, submit direct billing to extended health providers, issue receipts, and assist with basic billing tasks.
  • Maintain accurate client records while ensuring confidentiality.
  • Provide administrative support to our team of physiotherapists, osteopaths, chiropractors, kinesiologists, registered massage therapists, acupuncturist, and Pilates instructors.
  • Keep the reception area clean, organized, and welcoming for clients and visitors.

Qualifications

We're looking for someone who:

  • Has previous administrative or reception experience (experience in a healthcare setting is an asset).
  • Demonstrates excellent communication and customer service skills.
  • Is highly organized and able to manage multiple priorities.
  • Is comfortable using computers and appointment scheduling software.
  • Works well independently and collaboratively within a team.
  • Has strong attention to detail and a positive, proactive attitude.

What We Offer

  • A supportive and collaborative team environment.
  • Flexible scheduling.
  • Opportunities for professional growth and ongoing learning.
  • Employee discounts on clinic services.
  • Weekends and statutory holidays off.

How to Apply

Please submit both your resume and a cover letter via email.

Please note: Applications submitted without a cover letter will not be considered due to the high volume of applications.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pay: $23.00-$25.00 per hour

Benefits:

  • Casual dress
  • Company events
  • On-site parking

Experience:

  • receptionist: 1 year (preferred)

Work Location: In person

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