Medical Office Administration jobs in Oakville, ON

Administrative Assistant / Treatment Coordinator (Dental Office)
Full‑Time – Leadership Role – Clarkson (Mississauga/Oakville)

Are you an experienced administrative professional who loves organizing, leading, and taking care of patients from the front desk? Do you want to grow into (or continue in) a Treatment Coordinator / Front Office Lead role in a modern dental practice?

In Path Dental, a fast‑growing, patient‑focused dental office in the heart of Clarkson (Mississauga/Oakville), is looking for a Full‑Time Administrative Assistant with leadership capabilities to join our team as a Dental Treatment Coordinator / Front Care Coordinator.

About In Path Dental

At In Path Dental, we:

• Provide high‑quality, compassionate dental care
• Create a warm, welcoming environment for patients and families
• Work together as a supportive, collaborative team
• Are growing and looking for long‑term team members who want to grow with us

What We Offer

• Competitive hourly pay: $26.00–$32.00 per hour (based on experience and skills)
• Full‑time, permanent position (40 hours per week)
• Health benefits and bonus structure
• Mentorship and strong support from the doctor and team
• Clear opportunities for leadership growth (Treatment Coordinator / Front Office Lead)
• A positive, team‑oriented work culture
• Opportunity to be part of a leading, growing dental office in Mississauga

Office Hours (Full‑Time Availability Required)

• Monday, Wednesday, Thursday, Friday: 9:00 am – 5:00 pm
• Tuesday: 12:00 pm – 8:00 pm
• Two Saturdays per month: 9:00 am – 2:00 pm

You must be available to work these hours and Saturdays as scheduled.

Key Responsibilities

Front Desk / Patient Care Coordination

• Warmly welcome patients, check them in and out, and ensure a smooth visit
• Answer phones and respond to emails with professional, friendly communication
• Schedule and confirm appointments, manage the daily and long‑term schedule
• Provide excellent customer service and build relationships with patients and families

Treatment Coordination (Leadership Component)

• Discuss treatment plans, next steps, and financial expectations with patients
• Explain insurance coverage and patient portions in a clear, respectful way
• Coordinate follow‑up appointments and ongoing care
• Help organize and optimize front office systems and workflows
• Take initiative in leading daily front office operations and supporting the team

Administrative & Insurance

• Use dental practice management software (experience with TRACKER is a huge asset)
• Process and manage insurance claims and estimates
• Understand or be willing to learn Non‑Assigned office workflows
• Support the team with day‑to‑day administrative tasks
• Maintain accurate, confidential patient records

What We’re Looking For

Strong Assets (Highly Preferred):

• Dental office experience (5+ years) is a huge asset
• Experience as a Treatment Coordinator, Front Desk Lead, or similar role
• Experience with dental practice software such as TRACKER
• Strong understanding of dental insurance procedures and claims, especially in a Non‑Assigned office

Required Attributes:

• Demonstrated leadership capabilities (takes initiative, problem‑solves, supports and guides others)
• Excellent customer service mindset – warm, empathetic, and patient‑focused
• Professional phone etiquette and clear communication skills
• Well organized, efficient, and able to handle multiple tasks at once
• Reliable, punctual, and committed to high standards of professionalism
• Strong written and spoken English

Job Type & Compensation

• Job Type: Full‑time, Permanent
• Hours: 40 hours per week
• Pay: $26.00–$32.00 per hour (commensurate with experience and leadership skills)

Location

In Path Dental
1744 Lakeshore Rd W, Unit 2
Mississauga, ON L5J

How to Apply

Please apply through Indeed only.

Please apply thru indeed only - Please – no phone calls or emails.
We appreciate all applications; however, only candidates selected for an interview will be contacted.

Our Commitment to Diversity

In Path Dental is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Treatment Coordinator, Administrative Assistant, Dental Receptionist

Job Types: Full-time, Permanent

Pay: $26.00-$32.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• On-site parking

Experience:

• Dental Office: 3 years (required)
• Dental Front Desk: 3 years (required)
• Dental Treatment: 3 years (required)
• Tracker Dental Software: 1 year (preferred)

Work Location: In person