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Medical Office Administration jobs in Kelowna, BC

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    • Ensure office policies and procedures are followed.
    • Minimum 2 years experience preferred as part of a medical team.
    • Mondays to Fridays (40 hours per week).
    • Medical office Assistant Certificate (preferred).
    • Electronic medical records: 1 year (required).
    • Manage electronic medical records efficiently, maintaining…
    • Medical office: 2 years (required).
    • Relevant MOA experience or MOA certification is necessary.
    • Hourly starting rate $26/hr with increments related to…
    • Prepare medical examination rooms and maintain general office tidiness.
    • You’re a highly organized, proactive leader with a background in medical administration,…
    • It is preferred, but not mandatory, that a candidate has a medical office administration diploma or similar education and previous administration experience.
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    • Salary Search: Patient Care Coordinator salaries in Kelowna, BC
    • The Head Laser Counsellor acts as the primary operational lead and patient advocate.
    • You will manage the entire patient journey—from initial inquiry and…
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    • NOTE: Candidates with no dental office receptionist experience, please do not apply.*.
    • Can you answer the phone with a smile, keep the schedule from turning…
  • View similar jobs with this employer
    • NOTE: Candidates with no dental office receptionist experience, please do not apply.*.
    • Can you answer the phone with a smile, keep the schedule from turning…
    • This position is based on-site in our Kelowna, BC office, with participation in a rotational support model.
    • It requires the ability to reason about how avionics…
    • Dental office: 2 years (required).
    • Treatment coordination and dental administration experience is a must.
    • Full-time, 4 days per week.
    • Provides support and coordination for all office equipment.
    • You will also oversee the Resource Centre, support translation service coordination, and assist with…
    • A few years of experience in administration, coordination, or a clinical support role in Canada.
    • Position Type: Full-time, Permanent.
    • Minimum 1 year of administration experience.
    • Total rewards package that offers discounts on many services and activities including an exclusive corporate gym…
    • Our Director, Christien Kopas, is excited to connect with an exceptional candidate who brings a strong combination of leadership experience and clinical dental…
    • Coordinate scheduling of patient appointments and maintain the patient’s medical record.
    • The Medical Office Admin is responsible for managing patient intake,…
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Surgical Coordinator
Acumen Health
Kelowna, BC V1X 7Y5
•
Hybrid work
$28–$30 an hour
Full-time
Apply now

Job details

$28–$30 an hour
Paid time off, Dental care, Life insurance, Extended health care, On-site parking
Full-time
Hybrid work in 2604 Enterprise Way, Kelowna, BC V1X 7Y5

Full job description

SCOPE

Acumen Health is an exciting and growing Private Orthopedic Surgery Clinic and Reconditioning Centre. Reporting to the Surgical Manager, this position is to support patients in their journey with our health professionals from a referral, their consultation, all the way to booking their surgery and post-op care.

DUTIES

  • Mondays to Fridays (40 hours per week)
  • Data entry admin tasks
  • Schedule Patients for Providers
  • Answer clinic phones for surgical patients. This is an important task as our clinic is private and a different experience for patients. Educating patients on surgery performed and expectation is important in a private setting
  • Ensure office policies and procedures are followed
  • Use word processing, spreadsheet, database or presentation software to prepare invoices, reports, memos, letters, etc.
  • Maintain patient’s file throughout their journey
  • Gather patients medical information as per provider, inform patient of quote and payment expectation
  • Keep filing system organized and safe
  • Be involved in the design of our EMR, reporting, and policies of the clinic
  • Have a good relationship with partners and collaborative clinics
  • Work in collaboration with Surgical Centres across Canada and the US
  • Schedule patients for pre-op assessment with family physician
  • Go over surgical options with patients
  • Book surgery for patients
  • Organize pre and post-op appointments with our reconditioning team
  • Organize medical files for patient referral (labs, imaging, etc.)
  • Ensure referral files are complete and refer to surgical centre accordingly
  • Constantly improve processes, patient journey flow, and inter department communication
  • Manage quote and surgical billing before surgery with patient and surgical centre

QUALITIES

  • Always have a professional and courteous disposition with patient and team members
  • Have great communication skills
  • Organizational skills are necessary to manage a large amount of detailed information
  • Be able to work individually and part of a team, work under pressure, and tight deadlines
  • The ability to be flexible in the schedule is a huge benefit to our organization
  • Fast learner and wanting to learn more will be a great fit within our team
  • Attention to detail as to managing patient files
  • Minimum 2 years experience preferred as part of a medical team
  • Willingness to learn, time and change management skills
  • Great phone etiquette
  • Passion to educate patients about Orthopedic options in Alberta and BC
  • Knowledgeable in post-op care for total joint replacement patients

Description:

- Work in collaboration with Surgical Centres across Canada

- Create and Maintain good relationship with Third Party Payers

- Schedule patients for pre-op assessment with family physician

- Go over surgical options with patients - providing a customized approach for patients

- Book surgery for patients

- Organizing medical files for patient referral (labs, imaging, etc.)

- Providing Pre-op Appointments to Surgical Patients

- Be involved in new project implementations with our surgeons and team members

- Surgeon liaison for surgical needs

- Surgical equipment management

- Review Surgical Information Document internally per surgeon

- Management of imaging requisition and information

- Point of contact for all surgical patients

- PRP management and booking

- Surgeon Onboarding

Job Type: Full-time

Pay: $28.00-$30.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off

Experience:

  • Medical Office Assistant: 2 years (required)

Work Location: Hybrid remote in Kelowna, BC V1X 7Y5

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