We are looking for an energetic and detail-oriented individual to join our dynamic ophthalmology clinic. As a growing, full-scope ophthalmology clinic, we are committed to providing exceptional eye care through advanced technology, clinical expertise, and a patient-centred approach. Our collaborative team provides comprehensive medical and surgical eye care while creating a positive experience for every patient.
This position is ideal for someone who thrives in a fast-paced medical environment, enjoys working with patients, and takes pride in providing excellent administrative support to both patients and physicians.
Key Duties:
- Greeting patients in person, over the phone, and via email in a professional and welcoming manner
- Booking and coordinating patient appointments while supporting efficient clinic flow
- Managing patient check-in and check-out processes
- Maintaining and updating accurate patient records using an EMR (Plexia) system
- Collecting and verifying patient information, including medical history and personal details
- Answering phone calls, responding to patient inquiries, and assisting with office communications
- Collecting payments, and processing patient transactions
- Preparing and organizing patient charts and documentation
- Coordinating with physicians and clinical staff to support seamless patient care
- Tracking reports, referrals, and follow-up appointments
- Performing general office duties, including scanning, faxing, and maintaining an organized workspace
- Supporting the development and improvement of clinic systems and processes
- Assisting physicians and team members with daily administrative requirements
Qualifications:
- Previous medical office experience required; ophthalmology experience is an asset
- Strong organizational skills with excellent attention to detail
- Ability to multitask and prioritize in a busy clinical environment
- Professional and compassionate communication style
- Proficient in spoken and written English
- Experience with EMR systems (Plexia experience is an asset)
- Knowledge of medical terminology (ophthalmic terminology is an asset)
- Ability to work collaboratively with physicians and colleagues
Ophthalmic Assistant Experience (an asset, training provided for the right candidate):
- Visual Field Testing
- OCT Imaging
- Other diagnostic testing as required
Grow With Us
Be part of a growing ophthalmology team where you can make a meaningful impact while building a rewarding career and contributing to the continued growth and success of our clinic. We offer competitive compensation, ongoing training, and a supportive environment that values teamwork, learning, and professional growth.
Job Type: Full-time
Pay: $20.00-$25.00 per hour
Benefits:
Work Location: In person
