Medical Data Entry jobs

Overview
We are seeking a dedicated and enthusiastic Data Entry Professional to join our team. In this role, you will be providing exceptional service and support. Your ability to communicate effectively and handle inquiries will be crucial in ensuring customer satisfaction and loyalty. This position requires strong data entry skills, and the ability to analyze customer needs.

Duties

• Accurately enter and update medical and patient information in company systems.
• Review data and documents for accuracy and completeness.
• Handle confidential patient and medical information with professionalism and discretion.
• Use medical terminology and healthcare documentation to accurately process information.
• Identify and escalate data discrepancies or complex inquiries when required.
• Maintain accurate records and follow company policies, procedures, and privacy requirements.
• Maintain a high level of professionalism and phone etiquette during all interactions.
• Collaborate with team members to improve processes and enhance the overall customer experience.
• Other related duties as assigned.

Requirements

• 1-2 years of experience in a customer service role with strong communication skills.
• Proficiency in data entry with attention to detail.
• Strong analysis skills to assess customer needs and recommend appropriate solutions.
• Excellent phone etiquette and interpersonal skills to foster positive relationships with customers.

Additional Info

• Shift time: 8:00am to 4:00pm/ 9:00am-5:00pm Monday to Friday

#MDSP

Job Type: Full-time

Pay: $20.00 per hour

Ability to commute/relocate:

• Markham, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Data Entry: 2 years (required)
• Customer Service: 4 years (required)

Work Location: In person