Medical Communications Agency jobs

Somali Medical Interpreter (Remote in Canada)

At Kelly, meaningful work is impactful and rewarding. If you are compassionate, detail-oriented, and motivated to bridge language barriers, this opportunity is for you. We are hiring Somali Medical Interpreters for future openings to support critical communication needs across Canada via Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI) services.

As an interpreter supporting healthcare providers, emergency services, insurance organizations, financial institutions, legal services, and public service agencies, you may be assigned calls involving sensitive, emotional, or potentially distressing subject matters, such as medical emergencies, violence, or other critical situations.

Due to the nature of this role, some calls may require extended engagement or occur during periods of high call volume. Interpreters are expected to maintain professionalism, composure, accuracy, confidentiality, and cultural sensitivity at all times while adhering to company standards and ethical guidelines.

Why Join Kelly

• Competitive Pay: $18.50/hr upon successful training completion
• Paid Training: Three weeks of structured, professional training
• Candidate must be located in any of these provinces: British Columbia, Alberta, Saskatchewan, Manitoba, New Brunswick, Nova Scotia, Prince Edward Island, or Newfoundland and Labrador.
• Purpose-Driven Role: Every call supports patients, families, and professionals
• Vacation & Holiday Pay: Promoting work-life balance
• Inclusive Culture: Diverse, collaborative environment

Key Responsibilities

· Provide real-time interpretation between Somali and English speakers using OPI (Over-the-Phone Interpretation) and VRI (Video Remote Interpretation) platforms.

· Facilitate communication in healthcare, insurance, legal, financial, emergency services and public service settings.

· Maintain confidentiality, professionalism, and cultural sensitivity.

· Manage video interactions professionally, ensuring appropriate visual communication and etiquette. Accurately convey meaning, tone, and intent while maintaining communication flow between all parties.

· Participate in training, quality monitoring, and performance improvement initiatives.

Qualifications

· Fluent in Somali and English (speaking, reading, listening, and comprehension).

· High school diploma or equivalent.

· Minimum 18 years of age, and legally authorized to work in Canada.

· Strong listening, communication, and interpersonal skills.

· Emotional intelligence and the ability to remain calm under pressure.

· Comfortable using technology and web-based communication platforms.

Technical Requirements

· Dedicated personal device (desktop, laptop, or tablet).

· Functional webcam with appropriate lighting for video interpretation sessions.

· Reliable high-speed internet connection (speed test may be required).

· Professional noise-cancelling headset (required or willingness to purchase).

· Ability to work independently in a quiet, distraction-free workspace.

Next Steps

· Submit your application.

· Shortlisted candidates will be contacted for the selection process.

· Selected candidates will begin paid online training.

Make a Difference

Join Kelly as a Somali Medical Interpreter and help ensure every voice is heard by providing critical communication support when it matters most.

Pay: $18.50 per hour

Language:

• Somali (preferred)

Work Location: Remote