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Medical Clinic Assistant jobs in Okanagan, BC

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    • Have a good relationship with partners and collaborative clinics.
    • *Answer clinic phones for surgical patients.
    • Mondays to Fridays (40 hours per week).
    • We do offer competitive compensation and benefits.
    • EMR experience and ophthalmic knowledge is an asset, but not required.
    • Disseminates information to medical staff from various stakeholders.
    • Assists medical staff with the location of policies, procedures, documents, and forms.
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    • Salary Search: Medical Administrative Assistant | Medical Admin Support salaries in Kelowna, BC
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    • Vernon Jubilee Hospital (VJH) is in the Okanagan health service area and responsible for providing core medical and surgical specialty services to patients…
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    • Managing medical/surgical supplies and equipment and other resource material.
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    • This position performs a variety of medical office assistant and clerical duties such as:
    • Maintains medical/surgical supplies, and equipment.
    • This position anticipates our patients and practitioners needs, while making sure medical records and billings are accurately maintained.
    • Strong understanding of medical terminology.
    • Maintain accurate patient records using electronic medical records systems such as Accuro.
    • Keep Us Moving: Support clinic operations, from inventory to sleep test equipment management.
    • Position Type: Full-time, Permanent.
    • Assist the Doctor during Procedures: Provide medical assistance for various surgical techniques.
    • Inventory medical products and supplies and ensure adequate…
    • Demonstrate knowledge of medical terminology.
    • Proficient in the use of computer programs and medical software.
    • Familiarity with Juno/Arya EMR is an asset.
    • Maintaining accurate electronic medical records while protecting patient privacy.
    • Supporting an efficient, collaborative, and patient-focused clinic environment…
    • Assist the clinical team with patient care and daily clinic operations.
    • Support the team in keeping the clinic organized and running efficiently.
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Surgical Coordinator
Acumen Health
Kelowna, BC V1X 7Y5
•
Hybrid work
$28–$30 an hour
Full-time
Apply now

Job details

$28–$30 an hour
Paid time off, Dental care, Life insurance, Extended health care, On-site parking
Full-time
Hybrid work in 2604 Enterprise Way, Kelowna, BC V1X 7Y5

Full job description

SCOPE

Acumen Health is an exciting and growing Private Orthopedic Surgery Clinic and Reconditioning Centre. Reporting to the Surgical Manager, this position is to support patients in their journey with our health professionals from a referral, their consultation, all the way to booking their surgery and post-op care.

DUTIES

  • Mondays to Fridays (40 hours per week)
  • Data entry admin tasks
  • Schedule Patients for Providers
  • Answer clinic phones for surgical patients. This is an important task as our clinic is private and a different experience for patients. Educating patients on surgery performed and expectation is important in a private setting
  • Ensure office policies and procedures are followed
  • Use word processing, spreadsheet, database or presentation software to prepare invoices, reports, memos, letters, etc.
  • Maintain patient’s file throughout their journey
  • Gather patients medical information as per provider, inform patient of quote and payment expectation
  • Keep filing system organized and safe
  • Be involved in the design of our EMR, reporting, and policies of the clinic
  • Have a good relationship with partners and collaborative clinics
  • Work in collaboration with Surgical Centres across Canada and the US
  • Schedule patients for pre-op assessment with family physician
  • Go over surgical options with patients
  • Book surgery for patients
  • Organize pre and post-op appointments with our reconditioning team
  • Organize medical files for patient referral (labs, imaging, etc.)
  • Ensure referral files are complete and refer to surgical centre accordingly
  • Constantly improve processes, patient journey flow, and inter department communication
  • Manage quote and surgical billing before surgery with patient and surgical centre

QUALITIES

  • Always have a professional and courteous disposition with patient and team members
  • Have great communication skills
  • Organizational skills are necessary to manage a large amount of detailed information
  • Be able to work individually and part of a team, work under pressure, and tight deadlines
  • The ability to be flexible in the schedule is a huge benefit to our organization
  • Fast learner and wanting to learn more will be a great fit within our team
  • Attention to detail as to managing patient files
  • Minimum 2 years experience preferred as part of a medical team
  • Willingness to learn, time and change management skills
  • Great phone etiquette
  • Passion to educate patients about Orthopedic options in Alberta and BC
  • Knowledgeable in post-op care for total joint replacement patients

Description:

- Work in collaboration with Surgical Centres across Canada

- Create and Maintain good relationship with Third Party Payers

- Schedule patients for pre-op assessment with family physician

- Go over surgical options with patients - providing a customized approach for patients

- Book surgery for patients

- Organizing medical files for patient referral (labs, imaging, etc.)

- Providing Pre-op Appointments to Surgical Patients

- Be involved in new project implementations with our surgeons and team members

- Surgeon liaison for surgical needs

- Surgical equipment management

- Review Surgical Information Document internally per surgeon

- Management of imaging requisition and information

- Point of contact for all surgical patients

- PRP management and booking

- Surgeon Onboarding

Job Type: Full-time

Pay: $28.00-$30.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off

Experience:

  • Medical Office Assistant: 2 years (required)

Work Location: Hybrid remote in Kelowna, BC V1X 7Y5

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