Medical Clerk jobs in Ottawa, ON

Company Overview

La Vie Executive Health Centre has been dedicated to helping patients lead longer, healthier lives for over a decade. Our focus is on providing personalized health monitoring and preventive care to ensure our clients' well-being and success.

Job Summary

We are seeking a highly organized and detail-oriented Medical Referral Clerk to join our healthcare team in Ontario. The successful candidate will be responsible for coordinating patient referrals to specialists and diagnostic services while ensuring accuracy, timeliness, and compliance with provincial healthcare standards, including OHIP requirements and privacy legislation.

This is for an open vacancy.

Key Responsibilities

• Process and manage patient referrals to specialists, hospitals, and diagnostic facilities
• Ensure referrals meet OHIP and specialist requirements, including proper documentation and forms
• Communicate with patients regarding referral status, appointment details, and next steps
• Liaise with physicians, specialists, hospitals, and external clinics to coordinate care
• Accurately enter and maintain referral information in Electronic Medical Records (EMR) systems
• Track and follow up on pending referrals to ensure timely completion
• Maintain strict confidentiality in accordance with PHIPA and clinic policies
• Assist with administrative duties such as faxing, scanning, and scheduling as required

Qualifications

• High school diploma or equivalent (required)
• Medical Office Administration diploma or related education (preferred)
• Previous experience in a medical office or referral coordination role (preferred)
• Knowledge of medical terminology and Ontario healthcare referral processes
• Experience using EMR systems (e.g., Accuro, OSCAR, PS Suite, Telus Health)
• Strong organizational, communication, and time-management skills
• Ability to work independently and as part of a multidisciplinary healthcare team

Preferred Skills

• Familiarity with OHIP billing and referral requirements
• Experience working with specialist clinics and hospital referral systems
• Strong customer service skills with a compassionate and professional approach
• Bilingual (English/French or other languages) considered an asset

'Join us in making a difference in the health journeys of our clients. If you are organized, compassionate, and eager to contribute to a thriving healthcare environment, we invite you to apply and become part of our dedicated team at La Vie Executive Health Centre.'

La Vie Health does not use AI in our recruiting and hiring process.

Job Types: Full-time, Permanent

Pay: $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental care
• Extended health care
• Life insurance

Ability to commute/relocate:

• Kanata, ON K2K 3G5: reliably commute or plan to relocate before starting work (required)

Application question(s):

• This is an onsite role, five days a week in office. Are you willing to commit to this requirement?

Work Location: In person