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Medical Clerk Assistant jobs in Ottawa, ON

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    • Medical administrative assistant: 2 years (preferred).
    • Previous experience in a medical office, clinic administration, or healthcare environment.
    • Experience in a medical or healthcare administrative role is an asset.
    • The ideal candidate is reliable, patient-focused, and comfortable managing a dynamic…
    • Proficiency with medical software and office tools is an asset.
    • Proven experience in a medical office or administrative role a minimum of 2years.
    • Competitive salary and vacation package.
    • Performs all assigned tasks associated with the day-to-day operation of the nursing department.
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    • Strong knowledge of medical terminology and healthcare documentation standards.
    • Competitive salary and vacation package.
    • Comprehensive extended health and dental program.
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    • Verify patient insurance information and update electronic medical records accurately.
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    • Abides by office policies and procedures.
    • Proficient with computers and standard office software; experience with electronic medical records (EMR) is an asset.
    • Strong attention to detail and accuracy.
    • Familiarity with medical terminology specific to fertility care.
    • Additional vocational training or certification in a medical field is preferred.
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    • Upload incoming medical reports and documentation to client charts and notify providers as required.
    • 1–3 years of experience in a medical, Indigenous, or…
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    • Secondary school diploma and medical secretarial training.
    • Two to three years medical reception and/or basic records management experience in a clinical setting…
    • Maintain accurate electronic medical records (EMR).
    • Minimum one year of recent experience working in a medical clinic or family practice setting.
    • Familiarity with medical terminology and medical insurance regulations.
    • Secondary school plus two years' medical office assistant training is required.
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Job Post Details

Clinic Administrative Coordinator - job post

The Department of Surgery
Ottawa, ON•Remote
$24.46–$29.23 an hour - Permanent, Casual

Job details

Pay

  • $24.46–$29.23 an hour

Job type

  • Casual
  • Permanent

Full job description

JOB OPPORTUNITY NOTICE

Position: Clinic Administrative Coordinator

Status: Casual, Permanent (approx. 9 hours per week, 5 days a week)

Division: Vascular Surgery

Work Arrangement: position can be performed remotely

Salary Range: $24.46 – $29.23/hr

Start Date: ASAP

Vacancy Disclosure: new position

The Vascular Associates within The Department of Surgery is looking for a casual, permanent Clinic Administrative Coordinator. Please see below for the details.

POSITION SUMMARY

The Clinic Administrative Coordinator provides administrative support for the National Capital Vein Institute (private vein clinic; ncvi.ca) which operates outside of the hospital setting. The role is responsible for managing referrals, coordinating patient appointments, supporting procedural scheduling, and serving as a key point of contact for patients throughout their care journey.

This position requires a highly professional, patient-focused individual who can provide exceptional customer service and effectively support patients seeking privately funded vein procedures.

KEY RESPONSIBILITIES

Referral and Intake Management

  • Monitor and manage incoming referrals through a dedicated clinic fax line.
  • Review and triage referrals according to established clinic processes.
  • Coordinate referral intake and ensure appropriate follow-up with patients.
  • Monitor referral volumes and assist in maintaining timely access to care.

Patient Coordination

  • Contact patients to schedule consultations and procedures.
  • Serve as the primary administrative point of contact for patients.
  • Provide a high level of customer service and support throughout the patient experience.
  • Respond to patient inquiries in a professional, courteous, and timely manner.

Procedure Preparation and Follow-Up

  • Assist patients with pre-procedure and post-procedure information.
  • Distribute and review clinic educational materials and procedural documentation.
  • Ensure patients receive appropriate instructions before and after treatment.
  • Escalate clinical questions to the physician as required.

Clinic Operations

  • Support approximately two procedure days per month.
  • Coordinate scheduling and administrative logistics related to clinic activities.
  • Maintain accurate patient records and documentation.
  • Liaise with clinic partners and external providers as required.

QUALIFICATIONS AND EXPERIENCE

  • Previous experience in a medical office, clinic administration, or healthcare environment.
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal abilities.
  • Demonstrated ability to work independently in a virtual or remote environment.
  • Strong customer service orientation with the ability to manage demanding or high-expectation clients professionally and patiently.
  • Proficiency with standard office software and electronic scheduling systems.

COMMENTS TO APPLICANT

We thank all applicants for their interest and effort in applying; however, only candidates selected for interviews will be contacted.

The Department of Surgery is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the selection process.

Pay: $24.46-$29.23 per hour

Experience:

  • medical administrative assistant: 2 years (preferred)

Work Location: Remote

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