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    • Experienced in a chiropractic, medical, dental or similar healthcare office.
    • Previous experience with chiropractic billing, WCB and Motor Vehicle Accident…
    • Supporting financials of the company by collecting and insurance billing for services rendered for all team members.
    • Phone etiquette: 1 year (required).
    • Knowledge of medical terminology related to dentistry is highly desirable.
    • Process patient information and verify insurance details to ensure proper billing…
    • Ensure contract compliance and accurate billing.
    • Medical insurance; dental insurance; vision insurance; 401(K) match; paid maternity leave; paid paternity leave…
    • All in person insurance billing.
    • Experience working in a medical and/or clinic setting considered an asset.
    • Client focused and friendly phone manner.
  • View similar jobs with this employer
    • Respond to customer calls and inquiries (i.e., pricing, products and billing, received through the phone or by email).
    • There are no evening or weekend shifts.
    • Previous experience in a medical office setting.
    • Manage patient scheduling, billing, and EMR systems.
    • Provide friend and efficient administrative support.
    • Maintain electronic medical records accurately.
    • Assist with insurance verification and billing processes.
    • We are seeking a skilled Dental Receptionist who may…
    • Knowledge of medical or dental office procedures is advantageous but not required.
    • Support medical or dental office operations by managing patient records and…
    • Process insurance billing and ensure claims are submitted accurately.
    • Experience with insurance billing (extended health benefits).
    • Demonstrated experience handling electronic medical records (EMR) systems efficiently and accurately.
    • Verify patient insurance information, process claims, and…
    • Associate's degree or certification in medical office administration preferred.
    • Minimum of 3 years of experience in a medical administrative support or…
    • Familiarity with medical terminology relevant to dentistry.
    • Handle patient inquiries regarding services, insurance, and billing in a professional manner.
    • Assist with billing and insurance verification processes as needed.
    • Maintain accurate electronic medical records (EMR) and ensure compliance with privacy…
    • Maintain electronic medical records accurately and securely.
    • Process insurance claims and handle billing tasks.
    • Dental receptionist: 1 year (required).
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Job Post Details

Medical Office Assistant/ Patient Care Co-ordinator - job post

Shephard Health
1.4 out of 5 stars
1228 Kensington Road NW, Calgary, AB T2N 3P7
$22–$26 an hour - Full-time

Job details

Pay

  • $22–$26 an hour

Job type

  • Full-time

Location

1228 Kensington Road NW, Calgary, AB T2N 3P7

Benefits

Pulled from the full job description

  • Dental care
  • Extended health care

Full job description

Medical Office Assistant / Patient Care Coordinator

Shephard Health – Calgary, AB

Shephard Health is a busy, well-established chiropractic and soft tissue injury clinic in Calgary. We are looking for an experienced, outgoing and personable Medical Office Assistant / Patient Care Coordinator to join our team.

This is an excellent opportunity for someone who genuinely enjoys working with people and takes pride in providing an exceptional patient experience.

The Position

We are looking for someone who is organized, energetic, professional and comfortable working in a fast-paced clinic environment.

The successful candidate will be responsible for creating a welcoming experience for our patients while keeping the front office running smoothly.

Responsibilities

  • Greeting patients and providing exceptional customer service
  • Answering phones and responding to patient inquiries
  • Scheduling, confirming and rebooking appointments
  • Managing busy practitioner schedules
  • Processing payments and maintaining accurate patient accounts
  • Insurance billing and reconciliation
  • WCB and Motor Vehicle Accident claim administration
  • Maintaining accurate patient records
  • Communicating with patients regarding appointments and treatment
  • Coordinating with chiropractors, massage therapists and other clinic team members
  • Assisting with day-to-day front-office administration
  • Maintaining a clean, professional and welcoming reception area
  • Participating in staff meetings and contributing to a positive team environment

What We’re Looking For

Our ideal candidate is:

  • Experienced in a chiropractic, medical, dental or similar healthcare office
  • Extremely personable and outgoing
  • An excellent communicator
  • Professional, friendly and confident on the telephone
  • Highly organized and detail-oriented
  • Able to multitask in a busy environment
  • Comfortable dealing with patients and insurance companies
  • A strong team player
  • Dependable and motivated
  • Someone who genuinely enjoys helping people

Previous experience with chiropractic billing, WCB and Motor Vehicle Accident claims is a strong asset.

Hours

30–35 hours per week

Some Saturday morning availability will be required.

Compensation

$22–$26 per hour, depending on experience and qualifications.

Why Join Shephard Health?

Shephard Health is a busy, patient-focused clinic with an established team and a strong reputation in Calgary. We take pride in providing excellent care and creating a positive experience for every patient who walks through our doors.

If you are an experienced Medical Office Assistant who loves working with people, thrives in a busy environment and wants to be an important part of a great team, we would love to hear from you.

Please submit your resume and a brief description of why you would be a great fit for Shephard Health.

Pay: $22.00-$26.00 per hour

Benefits:

  • Extended health care

Work Location: In person

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