Medical Assistant jobs in Okotoks, AB

Foothills Family Medical Centre

About Us

Foothills Family Medical Centre is a busy, full-spectrum family practice committed to providing compassionate, inclusive, and patient-centered care to our community. Our team of physicians and staff work collaboratively to create a supportive environment for both patients and employees.

We are currently seeking a dependable, compassionate, and organized Clinical Assistant / Medical Office Receptionist to join our growing clinic team.

Position Overview

The successful candidate will play an important role in supporting physicians, coordinating patient flow, and ensuring a positive patient experience from the moment patients contact or enter our clinic.

The ideal candidate is adaptable, professional, patient-focused, and comfortable transitioning between clinical duties and front-office responsibilities as clinic needs require.

This position requires excellent communication skills, strong attention to detail, the ability to multitask, and a willingness to work collaboratively with physicians, MOA's, nurses, and other clinic staff.

Key Responsibilities

Clinical Assistant Duties

• Assist physicians with daily patient flow and clinic operations.
• Escort patients to and from examination rooms.
• Obtain and accurately document patient vital signs.
• Assist with in-clinic procedures and diagnostic testing.
• Act as a chaperone for examinations when required.
• Prepare, clean, and restock examination rooms.
• Support patient comfort and maintain a welcoming clinical environment.
• Ensure clinical spaces are organized, clean, and properly stocked.

Medical Office Reception & Administrative Duties

• Greet patients and provide professional, welcoming front-desk service.
• Answer incoming telephone calls, respond to inquiries, and direct calls appropriately.
• Schedule, confirm, and manage patient appointments.
• Register patients and verify demographic and contact information.
• Update and maintain accurate patient records within the Electronic Medical Record (EMR) system.
• Manage incoming and outgoing faxes, referrals, and medical correspondence.
• Assist with prescription renewal requests in accordance with clinic procedures.
• Communicate messages and patient concerns to the appropriate clinical staff.
• Assist with patient check-in, check-out, and general administrative duties.
• Maintain patient confidentiality and adhere to clinic privacy policies.
• Support daily reception workflow and other administrative duties as required.

Qualifications & Skills

• Previous experience as a Medical Office Assistant, Medical Receptionist, or Clinical Assistant preferred.
• Experience working in a medical or healthcare setting considered an asset.
• Familiarity with Electronic Medical Records (EMR) systems is an asset.
• Strong computer skills and ability to learn new software.
• Excellent telephone etiquette and customer service skills.
• Strong organizational, time-management, and multitasking abilities.
• Excellent interpersonal and communication skills.
• Professional, compassionate, and patient-centered approach.
• Ability to prioritize competing demands in a busy medical environment.
• Comfortable transitioning between clinical and administrative responsibilities.
• Ability to work independently and collaboratively within a team environment.

Requirements

• Proficient in English (required).
• Minimum 1 year of medical office or clinical experience preferred.

Why Join Our Team?

• Opportunity to work closely with an experienced medical team.
• Meaningful work supporting patient care within the community.
• A varied role offering exposure to both clinical and administrative aspects of family medicine.
• Fast-paced and rewarding environment with opportunities to learn and grow.

Job Type: Part-time

Pay: $18.00-$22.00 per hour

Education:

• AEC / DEP or Skilled Trade Certificate (preferred)

Experience:

• Medical office experience: 1 year (preferred)

Language:

• Must be proficient in English (required)

Work Location: In person