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    • Experience in healthcare, medical administration, customer success, or health technology is required.
    • We’re looking for a part-time/casual *Customer Success…
    • Electronic medical records: 1 year (required).
    • Manage electronic medical records efficiently, maintaining confidentiality and accuracy.
    • Proficiency in administrative tasks - minimum 1 year experience in the medical field.
    • Understanding of medical billing and error codes.
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    • Support quality improvement initiatives by extracting and analyzing health information from multiple electronic medical record (EMR) systems.
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    • Thorough understanding of medical terminology.
    • Assist patient in scheduling testing for off-site services or specialist consults.
    • Ability to do basic triage.
    • College Certificate or Diploma in Medical Office Administration or medical background preferred.
    • The Clinical Assistant facilitates the administrative aspects,…
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    • The job duties will include medical laboratory assistant work, blood draw, urine collection, perform ECGs, hookup Holter monitor, medical office assistant…
    • Strong understanding of medical terminology and electronic medical records management.
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    • Electronic medical records: 1 year (required).
    • The MOA is responsible for providing front-line administrative support including patient reception, appointment…
    • Other administrative duties based on operational needs.
    • Five years’ experience working collaboratively with other healthcare professionals within a medical…
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    • Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
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    • Experience in the medical field.
    • Perform tasks transmitted via the electronic medical record (EMR).
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Career Resources:

Medical Secretary/Administrator
QuickChart Inc.
Greater Sudbury, ON P3E 3Z9
•
Hybrid work
$25–$35 an hour
Part-time, Casual, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$25–$35 an hour

Job type

Part-time
Casual
Full-time

Full job description

QuickChart is a Canadian healthcare technology company building AI-powered tools to streamline clinical documentation and workflows. We’re looking for a part-time/casual Customer Success Associate with medical secretary background and EMR experience to support our growing clinician and healthcare organization customer base.

The role will include:

  • Providing responsive customer support and troubleshooting technical issues
  • Conducting product demonstrations for prospective and existing customers
  • Onboarding individual clinicians, clinics, and organizational accounts
  • Assisting customers with QuickChart setup, configuration, and workflow optimization
  • Supporting EMR and other software integrations
  • Escalating technical issues and working closely with our development and operations teams
  • Helping identify customer feedback and opportunities to improve the QuickChart experience
  • Acting to help onboarding and manage groups, clinics and institutions

The ideal candidate is personable, organized, comfortable with technology, and able to communicate clearly with healthcare professionals. Experience in healthcare, medical administration, customer success, or health technology is required.

Interested candidates should email a brief statement and their CV to joel@quickchart.ca

Pay: $25.00-$35.00 per hour

Expected hours: 10.0 – 20.0 per week

Work Location: Hybrid remote in Greater Sudbury, ON P3E 3Z9

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