Medical Administrative Assistant jobs in Durham District, ON

• Perform administrative and clerical duties supporting the medical practice.
• Book, schedule, reschedule, confirm, and communicate appointment details to patients, including dates, times, locations, and instructions.
• Answer calls, return messages, and respond to patient inquiries professionally and courteously.
• Greet patients and support smooth, efficient patient flow.
• Maintain an accurate daily schedule and up-to-date patient information in the EMR.
• Accurately upload and file documents, reports, forms, correspondence, and referrals into the correct patient chart, ensuring proper identification and categorization.
• Demonstrate exceptional attention to detail when entering information, scheduling appointments, and maintaining electronic records.
• Maintain strict patient confidentiality and privacy.
• Keep the reception area and clinic area organized, clean, and welcoming.
• Demonstrate strong organization, multitasking, problem-solving, and time-management skills.
• Work effectively both independently and as part of a team.

Qualifications and Requirements

• Minimum 1 year of experience in a medical office setting is required
• Experience with electronic medical record (EMR) software is required; general computer knowledge alone does not meet this requirement
• Excellent attention to detail and accuracy is essential
• Demonstrated ability to accurately upload, organize, and manage documents and referrals within an EMR
• Excellent verbal and written communication skills
• Strong accuracy, multitasking and time-management skills
• Ability to work independently and collaboratively as part of a team
• Strong ability to maintain patient and clinic confidentiality and privacy

Pay: $18.00-$20.00 per hour

Work Location: In person