Medical Administration Jobs jobs in Oshawa, ON

Overview

Join our dynamic, patient-focused healthcare team as an Experienced Medical Office Administrator at our multidisciplinary clinic offering functional medicine, naturopathic care, medical services, and esthetic treatments.

We are seeking a professional, organized, and personable individual who is passionate about patient care and dedicated to creating a welcoming, seamless experience for every patient. In this role, you will play an essential part in the daily operations of our clinic, managing front desk responsibilities, coordinating appointments, supporting practitioners, and ensuring efficient patient flow.

The ideal candidate has previous experience in a medical or healthcare office, excellent communication and organizational skills, and a strong understanding of medical administration. Experience in naturopathic medicine, functional medicine, or aesthetic services is an asset.

We offer a collaborative, energetic, and supportive work environment where you can contribute your expertise, grow professionally, and help deliver an exceptional patient experience across our diverse range of healthcare and wellness services.

Both part-time and full-time opportunities are available.

Duties

• Greet patients warmly and manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls efficiently
• Maintain accurate electronic medical records using Optimantra and other electronic health record (EMR) systems
• Verify Demographic information, process billing, and handle patient check-in/check-out procedures with attention to detail
• Manage appointment scheduling, cancellations, and follow-up reminders to optimize clinic flow
• Support clinical staff by preparing patient charts, updating medical histories, and ensuring all documentation complies with privacy regulations
• Assist with administrative tasks such as electronic filing, faxing, scanning documents, and managing office supplies
• Coordinate communication between patients, providers, and insurance companies to resolve issues promptly

Requirements

• Proven experience as a Medical Office Administrator with a strong understanding of medical terminology and office procedures
• Proficiency in Epic Electronic Medical Records (EMR) system and Optimantra practice management software is highly desirable.
• Prior experience working as a receptionist or in a busy medical office environment
• Solid knowledge of front desk operations, multi-line phone systems, and administrative best practices in healthcare settings
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment and Team work.
• Strong communication skills to interact professionally with patients, staff, and external partners
• Familiarity with medical billing processes, Client communication , and handling electronic health records

Join us to be part of a dedicated team committed to delivering outstanding healthcare services. Your expertise will help create a positive experience for every patient while supporting our mission of providing compassionate care through efficient office management.

Pay: $17.60-$23.00 per hour

Expected hours: 20.0 – 30.0 per week

Work Location: In person