Skip to main content
Post your resume and find your next job on Indeed!

Level Technical Support jobs in Toronto, ON

Sort by: -
    • Communication issues to level 3 support.
    • Excellent written and verbal communication skills with the ability to interact effectively with both technical and non-…
    • Previous technical support experience or customer service experience.
    • You would rather spend most of your time on challenging issues rather than handling simple…
    • 2+ years of experience in technical support or customer success, ideally within a SaaS, tech, or agency environment.
    • 50,000 - 58,000 CAD per year(Canada).
    • Consulting could include sales support, new product configuration support, client onboarding, training and any other client JAD discussions.
    • 2+ years of experience in technical support, IT helpdesk, or a related field.
    • Strong problem-solving skills and ability to explain technical concepts to non-…
    • Comfortable delivering hands-on training and explaining technical concepts to non-technical customers.
    • Software support, and serves as a hands-on technical…
    • Troubleshoot basic technical issues during demos to keep the presentation running smoothly.
    • Willing to travel to customer sites and offer training support as…
    • Must possess mobile support knowledge, for both hardware and software.
    • Role: To provide the first line of support for all computer related Software/Hardware and…
    • This role is ideal for someone who enjoys troubleshooting technical issues, working independently, and delivering excellent support in a fast-paced retail…
    • As a Senior Contact Center Support Specialist, you will be responsible for providing expert-level technical support to customers using Amazon Connect.
    • Additional technical support related to skill set may also be required as a secondary responsibility.
    • Coordination and support for fulfillment processes,…
    • Serve as primary support liaison between clients and Jonas.
    • Due to recent growth we are seeking an ambitious person who will learn both our business as well as…
    • Strong communication (able to explain application support issues in non-technical terms).
    • You will be an integral part of the team responsible for responding to…
    • View all MNP jobs - Markham jobs - Application Developer jobs in Markham, ON
    • Salary Search: Application Support Developer, Power Platform & D365 salaries in Markham, ON
    • See popular questions & answers about MNP
    • Connaissance du support technique AS400 (atout).
    • Maîtrise des outils de support (PC Anywhere, Citrix), des outils d’imagerie et des applications courantes (…
    • Provide first level system support to all retail stores and home office users for Point-of-Sale systems, PC’s, AS400, telecommunication, Networks, RF scanners…
Get email updates for the latest Level Technical Support jobs in Toronto, ON

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Career Resources:

Job Post Details

Application Support Specialist - job post

Sixense Solutions Canada Ltd.
Toronto, ON
$60,000–$70,000 a year - Permanent, Full-time, Casual

Job details

Pay

  • $60,000–$70,000 a year

Job type

  • Casual
  • Permanent
  • Full-time

Location

Toronto, ON

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Disability insurance
  • Company pension
  • RRSP match

Full job description

Job Summary

We are seeking a an Application Support Specialist to provide technical support, troubleshoot application issues, and ensure the smooth operation of business critical systems. The ideal candidate will work closely with users, IT teams, and vendors to resolve incidents, maintain system performance, and support application enhancements. Strong problem-solving skills, customer service orientation, and experience with application support, incident management, and system troubleshooting are essential.

Tasks and Responsibilities

  • Provide support by phone or email to our user base for established clients:
  • Help answer support request on the systems we developed
  • Log, track, and prioritize incidents and service requests
  • Guide our users remotely to solve their issues
  • Help us grow our knowledge base of issues/resolutions items
  • Communication issues to level 3 support
  • Provide support during new project setup
  • Develop and run script to reduce user errors
  • Assist with application testing, validation, and user acceptance testing (UAT) for new releases and enhancements
  • Assist in data validation, troubleshooting data discrepancies, and supporting data migration activities
  • Develop, maintain, and automate scripts to improve system efficiency and reduce user errors
  • Test application fixes, enhancements, and software releases before deployment
  • Collaborate with development and QA teams to improve application performance and usability

Skills and Qualifications

  • Strong proficiency in Microsoft SQL server and advanced T-SQL advanced querying including joins, stored procedures and (CTEs), views, functions, and stored procedures
  • Experience with source control systems such as Git or Mercurial
  • Advanced Microsoft Excel skills, including formulas, pivot tables, data analysis, lookups, and reporting
  • Excellent written and verbal communication skills with the ability to interact effectively with both technical and non-technical stakeholders
  • Self motivated and proactive, with the ability to work independently while contributing effectively to team objectives and initiatives
  • Ability to support multiple projects simultaneously and work in a fast-paced environment
  • Strong analytical, troubleshooting, and problem-solving skills with attention
  • Degree, diploma or certificate in Computer science, Information Technology or a related field is preferred

Join us as an Application Support Specialist where your technical expertise will empower users worldwide! Be part of a team that values innovation, collaboration, and continuous learning—helping us deliver reliable technology solutions every day!

*Only candidates being considered for this position will be contacted. Sixense Canada is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Our team will directly work with you to ensure you are fully able to participate in the process.*

Salary Range: $60,000-$70,000 annually

Pay: $60,000.00-$70,000.00 per year

Benefits:

  • Casual dress
  • Company pension
  • Dental care
  • Disability insurance
  • Life insurance
  • On-site parking
  • Paid time off
  • RRSP match
  • Vision care

Work Location: In person

Let Employers Find YouUpload Your Resume