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    • Fluent in written and spoken English (additional languages are an asset).
    • Currently reside in Victoria, BC or the Greater Victoria area..
    • Second language skills are also a plus.
    • _Compensation is competitive and commensurate with experience and professional designation.
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Job Post Details

Marina Attendant - job post

Anglers Anchorage Marina
3.7 out of 5 stars
Brentwood Bay, BC
$22–$28 an hour - Permanent, Part-time, Full-time, Contract

Job details

Pay

  • $22–$28 an hour

Job type

  • Part-time
  • Contract
  • Permanent
  • Full-time

Location

Brentwood Bay, BC

Benefits

Pulled from the full job description

  • Dental care

Full job description

About the Role:
At the core of this position are qualities of honesty, responsibility, and self-initiative. We are looking for a dedicated individual who can uphold the marina’s standards, follow policies diligently, and proactively contribute to a positive environment. If you are trustworthy, proactive, and committed to excellent service, we want to hear from you!

Key Responsibilities:

  • Administrative & Office Tasks:
  • Compose professional emails, update marina management system, scan, copy, and create spreadsheets.
  • Print documents and ensure smooth office operations.
  • Handle reservation process via phone or web inquiry, following the Reservation Checklist.
  • Record and process payments accurately; update contract information in the system and on the board.
  • File contracts systematically for future reference.
  • Marina Operations Support:
  • Assist with boat arrivals and departures by filling out contracts and providing excellent service.
  • Support boat docking procedures, including tying boats to docks when necessary.
  • Walk the docks twice daily to ensure all boats are secured properly, pathways are clear, hoses and cords are properly plugged in, and debris is removed.
  • Customer Service & Communication:
  • Engage with clients politely and professionally via phone, email, and in person.
  • Represent the marina and the Anglers brand with friendliness, integrity, and professionalism.
  • Promote marina culture and services to customers.
  • Safety & Facility Maintenance:
  • Maintain cleanliness and hygiene of the marina office and facilities daily.
  • Ensure all safety protocols are followed, including proper use of the VHF radio.
  • Knowledge of basic boat and marina operations is preferred.
  • Interpersonal & Leadership Skills:
  • Foster a friendly, welcoming environment for clients and team members.
  • Be a team player and, when necessary, work as a shift leader making informed decisions in accordance with company policies.

Qualifications & Skills:

  • Follow the marina’s policies, codes of conduct, and safety procedures consistently.
  • Friendly demeanor with excellent interpersonal skills.
  • Strong personal integrity, honesty, and sense of responsibility.
  • Self-initiative and proactive attitude towards tasks and problem-solving.
  • Basic computer proficiency, including MS Office (Word, Excel, Outlook).
  • Strong organizational skills and attention to detail.
  • Prior experience in marina, boating, or customer service is preferred.
  • Valid pleasure craft license is an asset.
  • Knowledge of VHF radio operation.

If you embody these core traits and are enthusiastic about marina operations and customer service, we look forward to your application!

Job Types: Full-time, Part-time, Contract, Permanent

Pay: $22.00-$28.00 per hour

Benefits:

  • Dental care

Experience:

  • Office administration: 1 year (preferred)

Language:

  • English fluently (required)

Location:

  • Brentwood Bay, BC (preferred)

Work Location: In person

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