Junior Technical Support jobs in Vancouver, BC

Join Rexel: A Global Leader in Electrical Distribution

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it.This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.

Rexel Canada operates under six distinct banners : Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley

Position Overview:
We are seeking a motivated and ambitious Junior Technical Sales Specialist to join our dynamic sales team. This role is designed for individuals who are eager to grow their technical expertise and sales skills while building a successful career in outside technical sales. The ideal candidate will work closely with senior sales specialists, technical experts, and customers to develop a deep understanding of our products, services, and solutions. This position offers a clear path for professional development, with the goal of transitioning into a Senior Outside Technical Sales Specialist role. As part of the software and controls specialist portfolio, you will be responsible for; Programmable Logix Controllers, Automation Software, Information Software, Process control and associated complementary product and solution offerings.

Key Responsibilities:

1. Sales Development:

• Build relationships with new and existing customers to understand their needs and provide tailored solutions.
• Identify opportunities to grow sales within assigned territories by prospecting, networking, and following up on leads.
• Assist in preparing and delivering technical presentations to customers, showcasing the value of our products and services.

2. Technical Expertise:

• Develop a strong understanding of the company’s product portfolio, including electrical, automation, and energy solutions.
• Collaborate with technical teams to provide accurate and effective solutions to customer challenges.
• Stay up-to-date on industry trends, emerging technologies, and competitor offerings.

3. Customer Support:

• Serve as a trusted advisor to customers, providing technical guidance and support throughout the sales process.
• Address customer inquiries and resolve issues promptly to ensure satisfaction and long-term relationships.

4. Professional Growth:

• Participate in training programs, workshops, and mentorship opportunities to enhance technical knowledge and sales skills.
• Shadow senior sales specialists to learn best practices and gain hands-on experience in complex sales scenarios.
• Set and achieve performance goals aligned with the progression to a senior-level role.

5. Collaboration:

• Work closely with internal teams, including engineering, operations, and customer service, to ensure seamless delivery of solutions.
• Provide feedback to product management and marketing teams to improve offerings and address customer needs.

Qualifications:

• Bachelor’s degree in a technical field (e.g., Electrical Engineering, or related discipline) or equivalent experience.
• 1-3 years of experience in sales, customer service, or a technical role (internships or co-op experience considered).
• Strong interpersonal and communication skills, with the ability to build rapport and trust with customers.
• Technical aptitude and willingness to learn about complex products and solutions.
• Self-motivated, goal-oriented, and eager to take on challenges.
• Valid driver’s license and ability to travel within the assigned territory of BC..

Preferred Qualifications:

• Experience in the electrical, automation, or energy industries.
• Familiarity with CRM software and sales tools.
• Proven ability to work independently and as part of a team.

Career Path:
This role is designed to prepare the candidate for advancement into a Senior Outside Technical Sales Specialist position. As you gain experience, technical expertise, and a proven track record of success, you will take on greater responsibilities, manage larger accounts, and lead complex sales initiatives.

If you are passionate about technology, enjoy building relationships, and are eager to grow your career in technical sales, we encourage you to apply for this exciting opportunity.

What We Offer:

• Our employees enjoy a positive work- life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.
• Rexel does not use artificial intelligence (AI) tools to make final hiring decisions. Where technology is used (for example, to schedule interviews or manage applications) , assessments and hiring decisions are made by our hiring team members in accordance with applicable privacy laws and our commitment to a fair and transparent recruitment process.
• We provide competitive compensation, comprehensive benefits plans, and pension plans, along with a remarkable range of career opportunities - whether advancing in your current field or exploring something entirely new. If you are motivated, we will help you find the career path that suits you.
• Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills.

What Is Next?

• If this position aligns with your career goals, click "Apply" to submit your application.
• We thank all candidates for their interest; however, only those selected for interviews will be contacted
• Please visit www.rexel.ca for other career opportunities.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care

Experience:

• Rockwell automation: 3 years (preferred)
• electric industry: 5 years (preferred)

Willingness to travel:

• 75% (preferred)

Work Location: In person