Junior Application Support Analyst jobs

All successful candidates are required to join our team and work at our Langford/Victoria office location.

Plexxis does not offer remote work opportunities.

Salary Range: $62,500 - $85,000

Purpose:

The successful individual will analyze customer business requirements & processes and verify necessary modifications. They will collaborate with internal and external departments to successfully migrate, validate and analyze Client data.

Duties & Responsibilities:

• Data Entry and Validation
• Formatting, Importing and Analyzing data
• Assist with Internal Automation
• Work collaboratively with designers, programmers, internal and external customers.
• Analyze business requirements and opportunities to create optimal value throughout all Plexxis solutions
• Design, develop, test, optimize and implement programs within Oracle Forms/Reports including user interfaces, external application & data source integration and printed outputs/reports
• Analyze available information, applying experience and systems knowledge to maintain, analyze, diagnose, identify and implement solutions to meet or exceed customer requirements
• Investigate, analyze and document reported defects
• Interact with Internal customers, providing training, support
• Trouble-shoot issues prior, during and post implementation
• Be proactive in recognizing and efficiently resolving issues
• Assist in writing and correcting key payroll and job costing reports
• Collaborate closely with Internal Customers and Plexxis developers in creating and delivering solutions

Qualifications:

• Strong problem solving and analytical skills
• Good Microsoft Office skills
• Strong communication skills
• Strong mathematic aptitude
• Good organizational and time management skills
• Strong interpersonal skills
• Eligible to work in Canada
• Ability to work at a detailed level while maintaining an overall project perspective

Other Skills & Qualifications: (are a plus but not required)

• Customer Care Experience is a plus but not required
  
• (Is a plus but not required) College or university degree in one of the following: Business, accounting
• Exposure to SQL is a plus but not required
• Systems integration experience is a plus but not required
• Practical knowledge of 1-2 Business Intelligence tools is a plus but not required

What's it like working at Plexxis?

The dress is casual, but our commitment to quality is not. At Plexxis, the working environment is a social one - built on mutual respect and collaboration. We are a team of extremely hard-working individuals who have a steadfast dedication to delivering amazing results to our clients. As such, we make it a point to provide each of our employees with the tools needed to do their job well, including:

• Competitive Salary
• Benefits
• Company gym
• A games room
• A commercial themed theatre
• Large, fully functional kitchen, dining area, bbq and outdoor patio including lake views
• Access to local walking trails, parks and beaches
• Paid after hours

Our team genuinely appreciates each other and there is an authentic camaraderie and support network.

About Plexxis Software:

The Plexxis Drywall Enterprise Resource Planning (ERP) software maximizes the profit and efficiency of wall & ceiling contractors through expert consulting and a drywall estimating software that unites digital takeoff, costing, construction management, mobile applications and accounting solutions into a single, sophisticated - yet simple system.

Since 1999, our sole focus has been dedicated to the wall and ceiling trade – a focus that has brought together an extraordinary wealth of knowledge, experience and expertise. From technology engineers, trainers and consultants, we have assembled the “right” people, the “right” product and the “right” service to deliver solutions unmatched in quality and customer focus.

Are you the perfect fit? Do you wish to …

• Work with a small, tight-knit group of hard-working, dedicated and fun individuals
• Enjoy the atmosphere of a rapidly growing, high energy company with an entrepreneurial spirit
• Be on the winning team - poised to emerge as the global leader
• Be challenged in the workspace, in the fitness room or even the billiards Café
• Lose the stuffy environment (and politics) of “big corporate” and focus on delivering what the competition calls “impossible”