Ip Support Specialist jobs

Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

Required Skills

• good years of hands-on NOC experience supporting enterprise networks.
• Strong expertise in Routing & Switching technologies.
• Experience with Cisco networking technologies, including Meraki SD-WAN.
• Knowledge of DNS, DHCP, and IP Address Management (IPAM).
• Strong troubleshooting, analytical, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Willingness to work in a 24x7 shift-based support model.

Preferred Skills

• Hands-on experience with Cisco Meraki envir onments.
• Exposure to Data Center networking technologies.
• Familiarity with network monitoring, alerting, and ticketing tools.
• Cisco CCNA certification.
• Knowledge of SD-WAN technologies.

Key Responsibilities

• Provide L2/L3 support for enterprise network environments in a NOC setting.
• Troubleshoot routing, switching, and Layer 1/Layer 2 network issues.
• Support and maintain Cisco routers, switches, wireless controllers (WLCs), firewalls, and Meraki SD-WAN solutions.
• Monitor network performance, manage incidents, escalations, and coordinate with ISPs/vendors.
• Ensure timely resolution of network outages and service disruptions.
• Collaborate with cross-functional teams and provide technical support to end users.

TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.