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Information Technology jobs in Victoria, BC

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Job Post Details

Field Service Technician for IT and POS System related
YEG MEDIA INC
·
4.6
Victoria, BC
From $70,000 a year
Freelance
Apply now

Job details

From $70,000 a year
Mileage reimbursement
Freelance
Weekends as needed
Victoria, BC

Full job description

This is an open contract position, and please note this is not a salaried role.

The primary role of the Field Service Technician is to assess, diagnose, and repair or replace electronic equipment at customer locations.

You will collaborate with a team of dedicated professionals who prioritize customer satisfaction, make informed decisions, achieve results, navigate uncertainty, and display resilience in their work.

Your qualifications include:

- Conducting tests on electronic devices to identify issues

- Efficiently troubleshooting a variety of devices while prioritizing customer satisfaction and cost-effectiveness

- Replacing various components of equipment and providing training to customers on how to use them

- Installing and upgrading software while also offering training to users

- Keeping an accurate inventory of all new, used, and returned equipment

- Responding to on-site service requests within a 4-hour service level agreement (SLA)

Education and other requirements:

- A diploma in electronics or equivalent experience, which may be accepted in lieu of formal education

- Proficiency in diagnosing and resolving issues related to computing, email, networks, or point of sale terminals (POS)

- Strong communication skills, both written and verbal

- A valid driver's license and the ability to pass a background check

- Flexibility to work shifts, including availability during weekdays and occasional weekends or after hours.

Job Type: Freelance

Pay: From $70,000.00 per year

Application question(s):

  • If you do not hold a permanent resident or work resident status, your application will be rejected.
  • Are you an iPhone user or Android user?
  • Are you comfortable traveling in your own vehicle for a duration of 4-5 hours? Please note that mileage will be reimbursed.
  • Do you currently have a car?
  • Do you currently live in Victoria?

Experience:

  • IT infrastructure: 1 year (required)
  • IT support: 1 year (preferred)

Licence/Certification:

  • Driving Licence (required)

Work Location: On the road

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