Skip to main content
Post your resume and find your next job on Indeed!

IT Support jobs in British Columbia

Sort by: -
    • Provide first-line IT service desk support to employees via ticketing system, phone, email and in person, logging, prioritizing and resolving incidents and…
    • View all True Environmental jobs - Vancouver jobs - Helpdesk Specialist jobs in Vancouver, BC
    • Salary Search: IT Help Desk Specialist salaries in Vancouver, BC
    • Provides hands-on implementation, architectural validation, and escalation support when specialized subject matter expertise is required, operational support…
    • Employee and Family assistance program (wellness support).
    • Assist in improving cloud application security throughout the system development life cycle by…
    • Strong organizational and time management skills, capable of balancing multiple support priorities in a fast-paced waterfront environment;
    • Set up and maintain computers, laptops, printers, and other equipment.
    • Respond to IT support requests and troubleshoot everyday computer issues.
    • Diagnose and repair physical hardware issues, including replacing HDDs, SSDs, and RAM in laptops, desktops, and small servers.
    • BC Driver's Licence (required).
    • Familiarity with network equipment (routers, switches, desktops, printers, servers etc.).
    • Identify and repair hardware issues in a POS environment; Replace…
    • Employee and Family assistance program (wellness support).
    • Proactively identify and resolve issues and risks across the lifecycle, escalating effectively to…
    • Salaire concurrentiel allant de 4 337 $ à 6 413 $ par mois pour les nouvelles recrues qui s’enrôlent dans la Force régulière par la voie de l’enrôlement direct.
    • RLT internal email support and education.
    • WFH VPN support, repair and education.
    • On-site Server access management and support.
    • IT support: 2 years (required).
    • Salaire concurrentiel allant de 4 337 $ à 6 413 $ par mois pour les nouvelles recrues qui s’enrôlent dans la Force régulière par la voie de l’enrôlement direct.
    • Performs technical support for data centre and cloud hosting & storage systems in projects and other initiatives.
    • Team player with a willingness to collaborate and support colleagues.
    • Okanagan Office Systems is a local Authorized Ricoh Dealer and supplier of photocopiers,…
    • Planning and leading projects by collaborating with internal development teams and external vendor partners to coordinate development, testing activities and…
    • Responds to telephone and email requests for support and provides second-level troubleshooting.
    • Please note that this position will support DAD, SAM, PowerGrid…
Get email updates for the latest IT Support jobs in British Columbia

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

technical support
system administrator
it technician
it help desk
it support
software developer
tech support

Career Resources:

Job Post Details

IT Help Desk Specialist
True Environmental
Vancouver, BC
$50,000–$83,000 a year
Full-time
Apply on company site

Job details

$50,000–$83,000 a year
Full-time
Vancouver, BC

Full job description

True Environmental and its partner firms, have united their strengths to establish the nation's premier environmental and engineering services consulting firm. This powerhouse organization offers an extensive range of services aimed at revolutionizing the built environment and preserving the natural one. Its diverse expertise encompasses environmental remediation, urban planning, engineering iconic coastal and marine structures, developing sustainable energy sources, and pioneering resource extraction methods. With a workforce of over 700 dedicated professionals, including environmental experts, engineers, technicians, scientists, planners, surveyors, and construction management professionals, this dynamic organization operates in more than 20 offices across the U.S and Canada. Explore further at True-Environmental.com to discover the full scope of our capabilities.

IT Service Desk Specialist I
Vancouver, BC; Saskatoon, SK; Whitehorse, YT; Ventura, CA; San Luis Obispo, CA | Regular Full-Time
As an IT Specialist I, you will be responsible for providing IT service desk and end user support to the business. This role focuses on resolving technical issues, managing support requests, and ensuring employees have the tools and systems they need to work effectively.

About the Role

  • Provide first-line IT service desk support to employees via ticketing system, phone, email and in person, logging, prioritizing and resolving incidents and service requests
  • Troubleshoot and resolve hardware, software, network access and user account issues, escalating complex problems to senior IT staff as required
  • Proficiency in Microsoft Office Suite, Microsoft 365, Active Directory, Azure, Windows operating systems, mobile device management, and ticketing or service management tools
  • Identify recurring issues and opportunities to improve support processes and implement best practices
  • Maintain IT asset inventory to ensure adequate equipment stock for new hires, and keep ticket records and knowledge base documentation to track service metrics
  • Ensure adherence to company policies, IT security practices, regulatory requirements, and industry standards
  • All other duties as required

About You

Education

  • Diploma or Bachelor’s Degree in Information Technology or equivalent

Experience

  • 2-4 years of experience in IT service desk, help desk or end user technical support
  • Strong troubleshooting and time-management skills to handle multiple support requests and deadlines
  • Proficiency in Microsoft Office Suite, Microsoft 365, Azure, Windows operating systems and ticketing or service management tools
  • Ability to prioritize tasks effectively and work independently or as part of a team
  • Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders at all levels
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Let Employers Find YouUpload Your Resume