IT Help Desk jobs in Kitchener, ON
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IT Supervisor, Network
Easily applyLinamar CorporationGuelph, ON- $85,000–$125,000 a year
- Full-time
- Vision care
- Experience working in an IT department with ITIL processes and a service desk system.
- The Supervisor, IT role involves experience in overseeing technical teams…
Specialist, Endpoint & Mobility
Easily applyHammond Power Solutions Inc.Guelph, ON- $71,600–$107,400 a year
- Permanent
- Paid time off
- Employee assistance program
- Flexible schedule
- Reporting to the Manager, Information Technology, the successful candidate will be responsible for the administration and lifecycle management of corporate…
Customer Support Technician - CNC
Easily applySienci Labs Inc.Waterloo, ON N2V 1C6- $55,000–$65,000 a year
- Full-time +1
- Vision care
- Dental care
- Discounted or free food
- Casual dress
- Company events
- Extended health care
- Required in-office time to help fulfill customer support replacement/missing parts.
- As we continue to grow, we're looking for someone who enjoys diagnosing…
Technical Operations Analyst
Easily applyRideCoWaterloo, ON N2J 2Z2- $55,000–$65,000 a year
- Day shift +2
- Flextime
- Dental care
- Casual dress
- As a Technical Operations Analyst on our Customer Success & Operations team, you will play a pivotal role in supporting both clients and internal stakeholders.
Technical Services Coordinator
Easily applyNewOMNI PRECASTAyr, ON- $55,000–$75,000 a year
- Full-time
- Paid time off
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- RRSP match
- The Technical Servies Coordinator will report to the Department Lead and the Manager of Engineering Services to act as a technical liaison between OMNI PRECAST…
- Royal DistributingGuelph, ON N1K 1B7
- $80,000–$100,000 a year
- Full-time
- Monday to Friday
- Provide guidance, training, and support to help the technician develop their technical and professional skills.
- Accommodations will be provided upon request.
- Compugen Inc.Canada
- $23–$33 an hour
- Perform post-resolution follow-ups to help requests.
- Provide support to users either via phone, email or desk side as required.
- Miller ThomsonWaterloo, ON N2J 5A3
- IT provide support to a group of lawyers and all members of the Firm.
- Community College Certificate/Diploma and/or equivalent experience working.
- OpenTextWaterloo, ON N2L 0A1
- $46,880–$70,320 a year
- On call
- OpenText's Global Technical Support (GTS) organization resolves millions of Client support tickets annually, playing a vital role in Client satisfaction and…
- View all OpenText jobs - Waterloo jobs - Client Manager jobs in Waterloo, ON
- Salary Search: Client Operations Project Manager salaries in Waterloo, ON
- See popular questions & answers about OpenText
- OpenTextWaterloo, ON N2L 0A1
- $41,400–$62,200 a year
- Full-time
- The Opportunity - Full time in Waterloo office.
- As an Associate Product Support Specialist, you resolve difficult customer issues and contribute to the overall…
- View all OpenText jobs - Waterloo jobs - Product Support jobs in Waterloo, ON
- Salary Search: Associate Product Support Specialist salaries in Waterloo, ON
- See popular questions & answers about OpenText
- OpenTextWaterloo, ON N2L 0A1
- $86,800–$130,200 a year
- As a valued member of the Americas Technical support team, the Lead Technical Support Specialist engages with clients and OpenText employees to resolve critical…
- View all OpenText jobs - Waterloo jobs - Technical Support Specialist jobs in Waterloo, ON
- Salary Search: Lead Technical Support Specialist salaries in Waterloo, ON
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- OpenTextWaterloo, ON N2L 0A1
- $72,200–$108,200 a year
- On call
- Recommend and help implement changes that improve quality, efficiency, and client experience.
- The role owns complex and highly visible client issues from…
- TP CanadaWaterloo, ON N2V 1K8
- $15.75–$18.00 an hour
- Full-time
- Weekends as needed
- Utilize advanced support technologies and processes engineered to achieve outstanding results.
- Rôle et profil : Expert(e) client(e) en opérations I Affiché sous…
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- TP CanadaWaterloo, ON N2V 1K8
- $15.75–$18.00 an hour
- Full-time
- Weekends as needed
- Utilize advanced support technologies and processes engineered to achieve outstanding results.
- Rôle et profil : Expert(e) client(e) en opérations I Affiché sous…
- View all TP Canada jobs - Waterloo jobs - Spécialiste en Soutien Technique (H/F) jobs in Waterloo, ON
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Co-op Student - IT Infrastructure
Easily applyEquitable CAWaterloo, ON- $44,000–$60,000 a year
- Full-time +1
- On call
- In this role, the successful candidate will be responsible for delivery of 1st level IT end-user support of incidents, requests and problems supporting…
- View all Equitable CA jobs - Waterloo jobs
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- Teledyne Technologies Inc.Waterloo, ON
- $68,600–$91,400 a year
- 5+ years of experience in desktop support, deskside support, service desk, or technical support.
- We are seeking a Desktop Systems Specialist to provide onsite…
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IT Supervisor, Network
Job details
$85,000–$125,000 a year
Vision care
Full-time
Guelph, ON
Full job description
Job Title: IT Supervisor, Network
Job Summary
The Supervisor, IT role involves experience in overseeing technical teams and projects. Adept at improving processes, fostering collaboration, and ensuring effective communication to support organizational objectives.
Responsibility
- Lead and manage an IT team, providing direction and support.
- Collaborate with other IT teams and departments to integrate solutions with the overall IT strategy.
- Stay updated with the latest technologies and industry trends to drive continuous improvement.
- Ensure compliance with relevant regulations and standards.
- Support, foster, promote, and demonstrate Linamar’s core values and leadership behaviors.
- Manage projects in accordance with Linamar IT project management procedures to ensure on-time and on-budget delivery.
- Establish yearly IT Budget for Capital and Expenses
- Assign personnel, direct their activities, evaluate their work, and conduct probationary/annual performance reviews for direct employees.
- Maintain personnel job descriptions.
- Manage relationships with various stakeholders including customers, suppliers, and business units.
- Supervise personnel by providing mentorship, motivation, follow-up, and discipline as necessary.
- Make personnel decisions (hiring, terminations, promotions, etc.).
- Create, maintain, and arrange for the posting of IT policies, procedures, and standards.
- Ensure that the system documentation is kept up to date.
- Track and analyze trends using Linamar KPIs.
- Ensure that applicable IT Service Level Agreements are consistently met.
Academic/Educational Requirements
- Bachelor’s degree, College Diploma or related experience, in information technology or related field.
- 7 years of IT experience.
- Proficiency in IT systems and software applications.
- Required Skills/Experience
- 3 years supervising an IT department, group or team, or equivalent experience is required
- Extensive experience in network support including routing, switching, firewalls, and ip telephony
- Experience working in an IT department with ITIL processes and a service desk system.
- Excellent written and oral communication skills; excellent listening and interpersonal ski
- Ability to communicate ideas in both technical and user-friendly language
- Ability to conduct research into systems issues and products as required
- Highly self-motivated and directed; keen attention to detail
- Proven analytical and creative problem-solving abilities
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Strong customer service orientation
- Experience working in a team-oriented, collaborative environment
- Consistently demonstrates use of Linamar Core Values and mentor's others in use of Core Values.
What Linamar Has to Offer
- Competitive Compensation
- Employee Benefits package includes but is not limited to, Drug, Dental & Vision etc.
- Opportunities for career advancement.
- Sustainability Council
- Community based outreach supporting both local and global initiatives and charities.
- Discounts for local vendors and events, including auto supplier discounts.
About Us
Linamar Corporation is a Canadian-founded global manufacturer, renowned for its advanced engineering and innovative product development across diverse industries and markets. Our journey started in 1966 under the visionary leadership of our founder, and today, we remain committed to cultivating a culture of innovation and collaboration.
With access to state-of-the-art tools and resources, you'll have the opportunity to make a meaningful impact alongside a team of driven and passionate professionals. Join us and be part of a company where innovation, collaboration, and growth are at the heart of everything we do.
Linamar is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Linamar will attempt to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request.
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