Skip to main content
Post your resume and find your next job on Indeed!

IT Help Desk jobs in Edmonton, AB

Sort by: -
    • This is a dynamic, fast-paced role that requires a unique blend of technical curiosity, precise attention to detail, organization, and a genuine passion for…
  • View similar jobs with this employer
    • Reporting to the IT Support Manager and working closely with the Digital Support Group and Infrastructure teams, you will provide high-quality support to end…
  • View similar jobs with this employer
    • Reporting to the IT Support Manager and working closely with the Digital Support Group and Infrastructure teams, you will provide high-quality support to end…
    • In this role, you will provide internal technical assistance to our organization, resolve IT-related issues, and collaborate with our team and our external IT…
    • As a Technical Support Specialist L3, you will be responsible for providing assistance to customers or internal users by diagnosing and resolving technical…
    • Installation, service, and ongoing maintenance of office product equipment usually within the specified area in a timely and cost-effective manner.
    • Does the idea of using your technical background and mechanical savvy to troubleshoot real-world mechanical and electrical challenges excite you?
    • We are seeking a skilled and customer-focused Deskside L2 - L3 Support Specialist to provide end-user, deskside, and infrastructure support across a dynamic…
  • View similar jobs with this employer
    • The Service Technician will support the company goal of providing top class service to all customers for conducing services and repairs to laptops, computers,…
  • View similar jobs with this employer
    • The Service Technician will support the company goal of providing top class service to all customers for conducing services and repairs to laptops, computers,…
    • Secondary (high) school graduation certificate.
    • Report on the performance of computer systems and networks.
    • Provide advice and training to users in response to…
    • Respond to requests for help and information from Website visitors and Website designers.
    • Computer hardware or software retailer/wholesaler.
    • Respond to users experiencing difficulties with computer.
    • Consult user guides, technical manuals and other documents to research and implement solutions.
    • Provide deskside support to team members both locally and remotely across Canada.
    • Support the deployment, configuration and use of our core set of applications,…
    • IT provide support to a group of lawyers and all members of the Firm.
    • Community College Certificate/Diploma and/or equivalent experience working.
Get email updates for the latest IT Help Desk jobs in Edmonton, AB

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

People also searched:

technical support
it support
it technician
it support technician
it
help desk
work from home
full time
part time
help desk support

Career Resources:

Job Post Details

Golf Simulator Tech Support Specialist - job post

Par2Pro
Edmonton, AB T6E 5N2
$25–$30 an hour - Full-time

Job details

Pay

  • $25–$30 an hour

Job type

  • Full-time

Location

Edmonton, AB T6E 5N2

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Life insurance
  • Casual dress
  • Extended health care
  • Company events
  • On-site parking

Full job description

Company Overview

Par2Pro is a leader in the golf simulation industry, offering the world's largest selection of golf simulators, analyzers, and components. We are committed to providing tailored solutions that meet our clients' unique needs, supporting both residential and commercial markets with our head office in Edmonton that serves North American and international customers effectively.

Job Description

Are you a tech-savvy golfer who loves solving challenges and helping people?

Par2Pro is looking for a Golf Simulator Tech Support Specialist to join our tight-knit, 15-person team. This is a dynamic, fast-paced role that requires a unique blend of technical curiosity, precise attention to detail, organization, and a genuine passion for golf simulators.

In this role, you aren’t just reading scripts—you are a technical detective. You will dive deep into advanced golf simulator systems, troubleshoot complex software/hardware integrations, and ensure our clients get back to formatting their perfect drive. If you love independent problem-solving and want to be a vital VIP in a growing small business, we want to hear from you.

Responsibilities

  • Client Technical Support: Provide top-tier technical troubleshooting for complete golf simulator setups (including high-end launch monitors, tracking software, computers, projectors, enclosures, and more) via phone and email.
  • Issue Analysis: Evaluate incoming issues to determine if they require local troubleshooting or manufacturer escalation, acting as the primary liaison to resolve challenges efficiently.
  • Client Technical Knowledge: Discussing technical product details with clients both verbally and electronically before, during and after the sale
  • Showroom & System Testing: Assemble, configure, and test golf simulator hardware and software systems in our local showroom.
  • PC Optimization: Configure and optimize Windows PCs specifically tailored to run resource-heavy simulator software at peak performance.
  • Internal IT Support: Assist our contracted external IT company with basic in-office network, hardware, and software maintenance.
  • Media Participation: Bring your personality to our brand! Participate occasionally in our informational YouTube videos, both on and off-screen.

Continuous Learning

  • Stay ahead of industry trends by researching manufacturer updates, reading reviews, and analyzing documentation.
  • Test the tech firsthand: Spend time playing golf on our in-house simulators to deeply understand the user experience and product nuances.
  • Learning all products in the industry through manufacturer documentation, staff experience & info, forum / YouTube / internet information, hands-on setup, and other resources.

What We Are Looking For

  • The Essentials: Proven experience with Windows PC troubleshooting, network basics, and providing customer-facing technical support.
  • Golf Knowledge: A good understanding of golf and/or golf simulators is required to effectively communicate with our passionate client base.
  • Mindset: Exceptionally organized, self-motivated, and able to multitask effectively under deadlines.
  • Team Player: A positive, reliable attitude. We are a small business where everyone pitches in to help the team succeed.
  • Professionalism: Excellent verbal and written communication skills, a professional demeanor, and reliable transportation to our Edmonton office.

What We Offer

  • Competitive hourly wage ($25.00 - $30.00/hr)
  • Performance-based bonus structure
  • Extended Health Benefits
  • An energetic, collaborative work environment where your impact is directly felt
  • The ultimate perk: Testing out the latest and greatest golf simulator technology on the clock!

Pay: $25.00-$30.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Application question(s):

  • What is the hardest technical issue you have diagnosed end to end?
  • What tools do you use to stay organized in a fast ticket environment?
  • Why do you feel that you would be a good fit for this position?
  • This position is on-site only. Do you have reliable transportation to and from our office in south central Edmonton?
  • What is your experience with Golf and Golf Simulators?

Experience:

  • IT / AV support: 3 years (required)

Language:

  • English (required)

Work Location: In person

Let Employers Find YouUpload Your Resume