Hospital Clerk jobs in Ottawa, ON

Job Summary
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. We are a fast-paced clinic and walk-in center. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing the front desk operations. This role requires proficiency in handling administrative tasks, maintaining electronic medical records, and ensuring a smooth workflow within the medical office environment.

Duties

• Greet patients warmly and assist them with check-in processes.
• Manage appointment scheduling, confirmations, and cancellations efficiently.
• Handle phone systems to answer inquiries, direct calls, and take messages as needed.
• Maintain accurate electronic medical records (EMR) and ensure patient confidentiality.
• Process patient information and verify insurance details prior to appointments.
• Assist with administrative tasks such as filing, data entry, and maintaining office supplies, faxes, taking payments and referrals.
• Collaborate with other healthcare providers to ensure seamless patient care.
• Utilize medical terminology effectively in communication with patients and staff.

Qualifications

• High school diploma or equivalent; additional certification in medical office administration is essential
• Strong understanding of medical terminology and administrative procedures
• Familiarity with front desk operations and phone systems is welcomed
• Excellent communication skills, both verbal and written, with a focus on customer service.
• Previous experience in a medical office is preferred.
• Proficiency in electronic medical records systems; experience with TELUS PS Suite is highly desirable.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Capability to perform injections and immunizations is a plus

Join our team as a Medical Receptionist where you can make a positive impact on patient experiences while developing your career in the healthcare field.

Job Type: Part-time

Benefits:

• On-site free parking Work Location: In person

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

• On-site parking

Work Location: In person