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Help Desk Technical Support jobs in Edmonton, AB

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    • Provide technical support onsite to our clients at their location.
    • 2+ years of experience in desktop support, IT support, or print/hardware environments.
    • Translate technical concepts into business language and align client needs with technical roadmaps.
    • As a Technical Client Coordinator within our Managed…
    • Provide technical support for hardware, software, and cloud services.
    • 2 to 5 years of experience in IT support or systems administration.
    • The Essentials: Proven experience with Windows PC troubleshooting, network basics, and providing customer-facing technical support.
    • Utilize our RMM (Remote Monitoring and Management) System to help support and maintain a several hundred Windows workstations/servers.
    • Provide on-site technical support to dealers and their technicians, troubleshooting and resolving complex issues to minimize machine downtime.
    • Provide technical support for machines and Internet connection.
    • Excellent communication skills, both with technical and non-technical users.
    • Ability to help users install and configure smartphones (IOS, Android).
    • Provide technical support for users and devices (PCs, laptops, Macs, smartphones),…
    • Minimum of 3-4 years of experience in a technical support role, with at least 1 year in a Level 3 capacity.
    • Use strong communication and interpersonal skills to…
    • Provide technical support relating to desktop, laptop, printers, scanner configuration and mobile devices.
    • Provide deskside support to team members both locally…
    • Overtime available at time and a half.
    • Paid vacation – up to 80 hours your first year.
    • RRSP savings and retirement plan.
    • Authorized to travel to the US.
    • Employee Assistance Program to support you and your family;
    • IT provide support to a group of lawyers and all members of the Firm.
    • Reporting: Transform technical data into meaningful analytics and status reports to support executive decision-making within the Court Technology Services…
    • Coordination and consulting with client areas to help analyze problems and needs and recommend technical solutions.
    • Provide 1st/2nd level Help Desk support.
    • Demonstrating technical skills related to installs and troubleshooting of software.
    • Provide support services for acquisition products and communicate with…
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Job Post Details

IT Onsite Technician - job post

Hemmersbach Nordamerika
2.8 out of 5 stars
Edmonton, AB
$20–$24 an hour - Full-time

Job details

Pay

  • $20–$24 an hour

Job type

  • Full-time

Location

Edmonton, AB

Benefits

Pulled from the full job description

  • Dental care
  • Life insurance
  • Disability insurance

Full job description

IT Onsite Technician

Enthuse customers and provide best experience through best in class hardware, software and technical support services

Your benefits

  • International job opportunities
  • Health/ Medical insurance
  • Life insurance
  • Disability Insurance
  • Dental insurance
  • Internal career development program

Your skills

  • 2+ years of experience in desktop support, IT support, or print/hardware environments
  • Ability to work independently and manage multiple tasks in a fast-paced environment
  • Strong troubleshooting skills across hardware, software, and basic networking
  • Hands-on experience supporting printers, peripherals, and end-user devices
  • Familiarity with Windows OS and common enterprise applications
  • Valid driver’s license, reliable vehicle and willingness to travel between client sites
  • Candidates must be legally authorized to work in the Canada on a permanent, unrestricted basis. This role is not eligible for visa sponsorship, including student or temporary work authorization programs.
  • This role is an Hourly position with a targeted hourly range of $20 – $24 CAD, based on experience and skillsets.

Your tasks

Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.

Responsibilities:

  • Provide technical support onsite to our clients at their location
  • Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
  • Install, configure, and maintain hardware and software systems
  • Participate in project rollouts and deployments
  • Maintain accurate records of repairs, inventory, and equipment
  • Communicate effectively with clients, team members, and management

Join Hemmersbach and become part of a dynamic team that is committed to providing exceptional IT support to clients across the globe. Apply today to take the next step in your IT career!

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

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