Heights Medical Clinic jobs in Burnaby, BC

Join Our Team

Avella Medical Clinic is a physician-owned family practice committed to providing compassionate, patient-centred care in a collaborative and supportive environment.

We are looking for a friendly, organized, and motivated Medical Office Assistant (MOA) to join our team. This is a hybrid administrative and clinical role, where you will work alongside a collaborative team of family physicians and Medical Office Assistants to provide exceptional patient care and support the smooth day-to-day operation of the clinic.

You will have the opportunity to build meaningful relationships with patients while supporting a team dedicated to high-quality, longitudinal family medicine.

We are looking for an experienced Medical Office Assistant (MOA) with prior experience working in a busy medical clinic.

Why Join Avella?

• Competitive wage of $25.00-$29.00/hour, based on experience
• Three (3) weeks of paid vacation
• Competitive health and wellness benefits package
• Full-time
• Monday to Friday schedule
• Paid MYLE EMR training
• Supportive and collaborative work environment
• Opportunities for professional growth and development
• Be part of building a modern physician-owned family practice where your ideas and contributions are valued

Key ResponsibilitiesAdministrative

• Welcome patients in a warm, professional, and compassionate manner.
• Answer and direct telephone calls.
• Schedule, confirm, and coordinate patient appointments.
• Register new patients and maintain accurate demographic information.
• Maintain accurate patient records using MYLE EMR.
• Process specialist referrals, consultation requests, diagnostic imaging requests, incoming reports, forms, and correspondence.
• Scan, upload, and organize medical documents within the electronic medical record.
• Manage incoming and outgoing faxes and secure electronic communications.
• Support physicians with day-to-day administrative operations.

Clinical

• Prepare patients for appointments and examinations.
• Measure and document vital signs, including blood pressure, pulse, temperature, oxygen saturation, height, weight, BMI, and infant measurements (weight, length, and head circumference).
• Prepare, stock, and maintain examination and procedure rooms.
• Assist physicians with examinations, immunizations, and office procedures within the MOA role.
• Clean and disinfect examination rooms and medical equipment between patients.
• Reprocess reusable medical instruments and operate the autoclave according to clinic protocols.
• Monitor vaccine inventory and refrigerator temperature logs.
• Maintain medical and office supply inventory.
• Follow infection prevention and control procedures to ensure a safe clinical environment.

Qualifications

• Medical Office Assistant certificate or equivalent medical office experience required.
• Experience in a family practice or primary care setting is an asset
• Experience obtaining vital signs and patient measurements.
• Experience preparing examination and procedure rooms.
• Experience with instrument reprocessing and autoclave operation is an asset.
• Strong communication, organizational, and customer service skills.
• Comfortable using electronic medical records and Microsoft Office.
• Experience with MYLE EMR, Ocean eReferral, Pathways, or similar healthcare systems is an asset. Paid training will be provided.

Our Culture

At Avella, we believe exceptional patient care starts with a great team. We value kindness, professionalism, teamwork, accountability, integrity, and open communication. We are looking for someone who is dependable, adaptable, eager to learn, and committed to providing an exceptional experience for every patient.

Apply Today

Please submit your resume and a brief cover letter outlining your experience and why you would like to join Avella Medical Clinic.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pay: $25.00-$29.00 per hour

Benefits:

• Paid time off
• Wellness program

Work Location: In person