Grocery Delivery jobs in Brampton, ON

National Account Manager / Sales Manager

Location: Hybrid — Halton Hills, ON & home-based

Company Overview

We are a frozen food importer and supplier serving retail customers across the Canadian market. We partner with leading manufacturers and retailers to bring high-quality frozen food products to Canadian consumers, managing the full journey of goods from origin through to retailer shelf.

Position Summary

We are seeking a National Account Manager / Sales Manager to develop and manage key retail relationships across Canada. This role is both a hunter and an operator: the successful candidate will proactively identify and build new business opportunities with Canadian retailers, while also owning the end-to-end account relationship — from commercial negotiation through to order execution, supply chain coordination, and in-market performance. This is a self-directed role suited to someone comfortable working with a high degree of autonomy in a lean, entrepreneurial organization.

Key Responsibilities

• Identify, prospect, and secure new retail accounts across the Canadian grocery, club, and specialty channels.
• Build and maintain senior-level relationships with retail buyers, category managers, and supply chain contacts.
• Own the full account lifecycle: new item submissions, listings, pricing and promotional negotiations, contract renewals, and business reviews.
• Develop and execute account-specific business plans and sales strategies to grow volume, distribution, and profitability.
• Act as the primary point of contact for retail partners, managing day-to-day communication and resolving issues quickly and professionally.
• Coordinate closely with supply chain, logistics, and customer service teams to ensure accurate forecasting, on-time delivery, and fill-rate performance.
• Manage the end-to-end order-to-delivery process for assigned accounts, including purchase order flow, inventory alignment, and import/customs coordination where relevant.
• Monitor account-level sales performance, inventory levels, and promotional results; report regularly on KPIs and account health.
• Lead promotional planning and execution, and seasonal programs with retail partners.
• Represent the Company at trade shows, retailer meetings, and industry events across Canada.
• Provide market intelligence on competitor activity, category trends, and retailer priorities to inform company strategy.
• Collaborate with finance and credit teams to manage account profitability, deductions, and payment terms.

Requirements

• 5+ years of experience in national account management, sales, or a related commercial role within food, CPG, or frozen/perishable goods.
• Demonstrated experience managing relationships with major Canadian retailers (e.g., grocery, club, or wholesale channels).
• Working knowledge of import/distribution supply chains, order management, and retailer logistics requirements (EDI, routing guides, vendor compliance) is a strong asset.
• Proven ability to both generate new business independently and manage complex, ongoing account relationships.
• Strong commercial and negotiation skills, with comfort managing pricing, trade spend, and P&L impact at the account level.
• Excellent communication and relationship-building skills, with the ability to work cross-functionally with internal operations, logistics, and finance teams.
• Highly organized and process-oriented, with the ability to manage multiple accounts and priorities simultaneously.
• Self-motivated and comfortable operating with a high degree of independence in a fast-moving company.
• Willingness to travel within Canada as required for retailer meetings and trade events.
• Post-secondary education in business, sales, or a related field, or equivalent industry experience.
• Able to work in a hybrid arrangement, splitting time between the Halton Hills, Ontario office and a home-based setup.

What we Offer

• The opportunity to own and grow a national book of business within a fast-growing importer/supplier.
• A lean, entrepreneurial environment where individual contribution has direct, visible impact.
• Direct exposure to senior leadership and cross-functional decision-making.
• Competitive compensation, including base salary and performance-based incentives.

Pay: From $80,000.00 per year

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care

Work Location: Hybrid remote in Halton Hills, ON