Governance Support Officer jobs

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

This team supports enterprise-wide data governance priorities across two key functional groups at CIBC: the Chief Administrative Office and Global Technology, Data & Artificial Intelligence. As a Senior Consultant, Data Governance, you’ll provide leadership and consultation on data governance activities that help partners achieve strategic objectives while aligning with enterprise data management policies and standards. You’ll analyze existing business processes, recommend practical enhancements, and support the implementation of changes that improve data quality, protect sensitive data, and strengthen operational effectiveness. You’ll work closely with business, functional, and technology partners to ensure data-related requirements are clearly understood and embedded in planning and execution. You’ll also serve as a subject matter expert on data management and records management, helping guide governance processes, controls, and compliance activities across a broad range of initiatives.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Lead governance initiatives - Provide oversight and guidance for data management and governance activities supporting the Chief Administrative Office and Global Technology, Data & Artificial Intelligence, ensuring initiatives, projects, and ongoing operations align with enterprise policies, standards, and compliance requirements.
• Drive framework adoption - Support the rollout and evolution of the data governance framework, with a focus on improving data quality, protecting sensitive data, and enhancing governance processes, metrics, tools, and related practices.
• Partner across teams - Act as a liaison between business, functional, and technology teams to ensure data-related business requirements are clearly defined, well understood, and reflected in prioritization, planning, and delivery.
• Strengthen controls and governance processes - Oversee data deviations, deficiencies, and Digital Crown Jewel (DCJ) controls, and facilitate governance activities such as Data Sharing Agreements (DSAs) and Data Sharing Risk Assessments (DSRAs) in partnership with Data Stewards and the Enterprise Data Risk Management Office (EDRMO).
• Maintain governance documentation - Manage and retain governance artifacts, including application inventories, governance roles, council materials, questionnaires, assessments, escalations, tracking logs, and data dictionaries.
• Monitor compliance and improve performance - Collaborate with Lead Data Stewards and Data Stewards to track quality and performance metrics, monitor adherence to data policies and standards, and identify opportunities to improve processes, efficiency, and governance maturity.

Who you are

• You can demonstrate strong experience in data governance. You bring experience with data management and data governance principles and practices, including business glossary, metadata management, data quality assessment, data issue management, and data access management. You have technical experience with data governance and data management tools. You’re comfortable working with platforms such as Microsoft Purview, Collibra, Databricks, and similar tools that support governance, metadata, lineage, and data management activities.
• You understand the data lifecycle. You have a strong understanding of data structures, data lifecycle concepts, and the technologies that support data storage, processing, and management.
• You bring valuable data product knowledge. Experience working with Data Products is an asset and will help you support evolving governance practices across the bank.
• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You're a thoughtful problem solver. You use strong analytical thinking, attention to detail, and sound judgment to assess existing processes, identify gaps, and recommend practical improvements that enhance compliance and operational effectiveness.
• You're adaptable and self-directed. You can work independently with a high level of autonomy, quickly learn new processes and systems, and stay effective in a fast-paced, changing environment.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

• Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.