Full Time Medical Office Assistant jobs in Ottawa, ON

Company Overview:
Founded in 1985, St. Laurent Dental Centre is a large, full service dental office dedicated to providing exceptional patient care and high-quality dentistry. We strive to create a welcoming environment where both patients and staff feel valued and supported.

Overview:
We are seeking a motivated and detail-oriented Dental Administrative Assistant to join our dynamic team. In this vital role, you will serve as the first point of contact for patients, manage appointment scheduling, handle administrative tasks, and ensure smooth office operations. Your energetic approach will help foster a positive experience for everyone who walks through our doors.

Benefits of Joining Our Team:

• Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us
• Competitive compensation
• Health and Dental Benefits
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Paid social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients
• Paid vacation and time off
• Annual uniform allowance and birthday bonus

Responsibilities:

• Greet patients warmly and manage front desk operations with enthusiasm and professionalism
• Answer multi-line phone systems promptly, directing calls efficiently and courteously
• Schedule, confirm, and reschedule patient appointments using Cleardent practice management software
• Verify patient insurance information and process billing accurately using electronic medical records systems like Epic or Dentrix
• Maintain organized patient records, including medical history and treatment notes, ensuring compliance with privacy regulations
• Assist with administrative tasks such as filing, data entry, and managing correspondence
• Support the dental team by coordinating communication between patients, insurance providers, and the office staff

Skills:

• Proven experience as a dental receptionist or in a dental office environment with strong administrative skills
• Knowledge of medical terminology relevant to dental care
• Excellent communication skills, both verbal and written, with the ability to handle multi-line phone systems confidently
• Strong organizational abilities with attention to detail in managing appointments and records
• Ability to work efficiently in a fast-paced environment while maintaining a positive attitude
• Prior experience in dental office settings is required (2+ years is preferred)

Schedule: 4 days/week with 1 additional day per month

• Monday: 8-4
• Tuesday: 8-4
• Wednesday: 8-4
• Thursday: 8-4 (only once per month)
• Friday: 8-4

Join us at St. Laurent Dental Centre to be part of a vibrant team committed to delivering outstanding patient experiences! Your energetic spirit combined with your administrative expertise will make a meaningful difference in our patients’ smiles every day.

Pay: $26.00-$28.00 per hour

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Experience:

• Dental receptionist: 1 year (preferred)

Work Location: In person