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Regional Maintenance Manager
JLL
·
3.6
TELUS Garden, Vancouver, BC V6B 0M3
$170,000 a year

Job details

$170,000 a year
TELUS Garden, Vancouver, BC V6B 0M3

Full job description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Regional Maintenance Manager - JLL
What This Job Involves

JLL is hiring a Regional Maintenance Manager to support state-of-the-art distribution centers across North America. This is not a typical RMM role.

As a Regional Maintenance Manager — Leadership Development & Site Excellence, you will deploy across a dynamic portfolio of sites to build leadership capability, drive operational excellence, and raise the standard of maintenance execution network-wide. You will work directly alongside Senior Maintenance Managers, Maintenance Managers, Area Maintenance Managers, and site teams — coaching in the field, not from a distance.

This role is purpose-built for an experienced leader who thrives on developing people, strengthening operations, and leaving sites and teams measurably better than they found them. You will serve as a key resource across the network — deploying where leadership development is needed, accelerating new leaders into their roles, and ensuring program standards are executed with consistency and rigor.

You are part of a National Operations Team delivering services to the client across the United States and Canada.

Essential Functions

Site Performance & Standards
Deploy across the network to assess gaps, drive corrective action, and restore performance to KPI targets

Evaluate site condition, maintenance execution, and team capability — and leave behind a clear improvement plan with ownership

Establish, teach, and enforce standards for maintenance execution that protect, maintain, and improve the value of client assets

Conduct Health Check audits and Quality Assurance reviews to ensure consistent adherence to program standards across the network

Provide Fulfillment Center General Managers with direct visibility into the conduct of maintenance at their sites

Leadership Development & Coaching
Serve as a hands-on mentor and coach to Senior Maintenance Managers, Maintenance Managers, and Area Maintenance Managers

Model leadership best practices in real time — in the field, alongside site teams

Identify leadership gaps at the site level and build individualized development plans to close them

Teach budgeting, workforce management, KPI interpretation, and escalation processes to emerging leaders

Create talent pipelines within sites to ensure continuity of performance and values

Technical & Operational Excellence
Drive maintenance best practices: standardize work methods, improve reliability, document processes, and train teams on execution

Develop and implement reliability plans that support increasing uptime across assigned facilities

Provide functional expertise in Material Handling Equipment (MHE), Industrial Automation, and Robotics systems

Leverage data and operational metrics to identify trends, diagnose root causes, and drive continuous improvement

Provide guidance to senior leadership on equipment end-of-life issues using ROI and analytical techniques

Safety Culture
Build and reinforce a proactive safety culture at every site you engage with

Guarantee 100% safety training compliance and model safety-first behavior that drives accountability

Monitor, audit, and enforce safe work practices; conduct and support training drills across the network

Establish deep relationships with safety program managers — both client-side and on-account

Client Relationship Management
Build trusted relationships with site Operations leaders, Regional Operations Managers, and Program Managers

Partner with JLL leaders and Finance to ensure proper stewardship of client funds

Ensure KPI performance is achieved or exceeded — and communicate performance clearly in weekly business reviews and reporting

Account & Program Management
Ensure labor and PRM budgets are met, including OT adherence and approval authority follow-through

Report variances and trends across all controllable budgets

Ensure compliance with PO creation and invoice reconciliation processes

Network with other RMMs to ensure consistent deployment and execution of JLL programs and tools

Required Qualifications
Bachelor's degree

6+ years managing employees and performance, including salaried leaders

Prior experience in a regional or multi-site maintenance leadership role managing 80+ employees

Proven track record of leading change, accelerating team development, and driving performance improvement across multiple sites

Functional knowledge of Material Handling Equipment systems, maintenance best practices, and 24/7 logistics environments

Willingness to travel 70–80% and deploy on short notice to sites across North America

Preferred Qualifications
Strong coaching, mentoring, and influencing skills — especially with leaders earlier in their development

Experienced in reliability-centered maintenance, preventive/predictive strategies, and large-scale integrated systems

Proficient in data analysis; able to translate metrics into actionable coaching and site-level decisions

Exposure to Lean, Six Sigma, TOC, standardized work, and cost/benefit analysis

Working knowledge of MS Excel, AutoCAD, MS Project, and CMMS platforms

MBA, Master's degree, or Six Sigma Black Belt a plus

Professional engineering registration a plus

Physical Demands
Frequent bending, crouching, kneeling, reaching, standing, and walking during site visits

Lifting parts and tools averaging 20 lbs, occasionally up to 49 lbs

Working conditions include small spaces, dust, fumes, temperature extremes, noise, vibration, and uneven or wet surfaces

At JLL, we work together to create a brighter future for our clients, colleagues, and communities. We value wellbeing, inclusivity, and belonging — ensuring every team member feels supported. JLL is proud to be an Equal Opportunity Employer committed to diversity and inclusion.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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