Skip to main content
Post your resume and find your next job on Indeed!

Field Technical Support Representative jobs in Vancouver, BC

Sort by: -
  • View similar jobs with this employer
    • SkilledTradesBC has partnered with Altis Recruitment to support our pre-screening process.
    • Demonstrable experience and strong proficiency in technical writing…
    • Assist in the creation of technical documentation, FAQs, and support resources.
    • Excellent communication and active listening skills, with the ability to explain…
    • Deliver technical solutions to customers.
    • Mentor less experienced technicians and provide technical training.
    • This is a position that is based at our Delta, BC…
    • Have the support of a robust internal infrastructure including 24-hour Customer, Technical and Factory Support.
    • Skilled proficiency in the following:
    • Our Employee and Family Assistance Plan (EFAP) offers support and solutions for a wide range of life’s challenges.
    • A valid driver’s license.
    • Provides technical input on rail-related systems and other technology.
    • Under the guidance of the Manager, implements corrective actions resulting from…
    • Provide support for sales personnel in the field who may require reports, documentation, emergency orders, and sales support tasks as required.
    • The Buyer is responsible for purchasing technical and non-technical inventory, as well as direct charge goods and services, in accordance with company policies…
    • Facilitate communication between technical and non‑technical stakeholders.
    • Ability to translate business needs into technical requirements.
    • A completed or in-progress bachelor's degree in business or a related field of study, or equivalent work experience.
    • A basic understanding of sales processes.
    • Based out of Vancouver our new Field Service Technical Representative will be required to travel throughout the lower mainland promoting IKO Commercial Roofing…
    • Ability to travel periodically for field support and training assignments.
    • Minimum 3 years of experience within the HVAC industry, specifically involving…
    • Communicate customer and order trends to support accurate volume forecasting and business planning.
    • Customer Engagement: Act as the primary contact for…
    • Master's degree in a technical field, or Master of Business Administration.
    • Experience managing technical products or online services.
    • Provide technical guidance and support as required.
    • Ability to prepare and maintain technical reports, records, and documentation.
Get email updates for the latest Field Technical Support Representative jobs in Vancouver, BC

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Career Resources:

Job Post Details

Coordinator, Quality Assurance (Permanent, Full-time) - job post

SkilledTradesBC
3.4 out of 5 stars
Richmond, BC•Hybrid work
$65,421–$88,512 a year - Permanent, Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $65,421–$88,512 a year

Job type

  • Permanent
  • Full-time

Location

Richmond, BC•Hybrid work

Benefits

Pulled from the full job description

  • Dental care
  • Extended health care

Full job description

ABOUT THE POSITION

We are currently looking for one (1) Coordinator, Quality Assurance for a permanent, full-time role.

The Coordinator, Quality Assurance will be responsible for the final review and quality assurance of all Program Outlines, Program Profiles, exams, and assessment tools. They will also track the status, availability, and versions of exam and program documents, to ensure overall quality assurance for all Program Standards documents.

CORE RESPONSIBILITIES

QUALITY ASSURANCE:

  • Ensure exams and all publicly available standards documents follow style guides and templates
  • Format, repair and maintain exam banks in Shift IQ or other relevant software, including balancing exam forms
  • Communicate with team members on items requiring follow up or further consultation
  • Perform all final checks for online delivery of SkilledTradesBC Standardized Level and Qualification Examinations
  • Perform all final checks and publish Program Outlines, and Program Profiles & other external-facing PS documents (e.g. Record Books, Self-Assessment Tools, Exam Breakdowns, Acronyms, and Formulas)
  • Review program trade web pages for consistency and accuracy
  • Send final copies of BC exams for implementation to the Assessments department

REPORTING & TEAM SUPPORT:

  • Track relevant information on exam versions and program standards documents
  • Prepare and distribute status reports related to product development
  • Liaise with exam systems provider on exam development and reporting software, including performing User Acceptance Testing
  • Collaborate with appropriate team members to plan and deliver regular item construction standards training sessions
  • Coordinate the creation and maintenance of exam diagrams
  • Assist with management of exam feedback from candidates
  • Team projects as needed

EDUCATION/EXPERIENCE

  • Highschool or equivalent, and post-secondary degree in Education or a related field, or an equivalent combination of education, training, and experience is preferred
  • Minimum of 1 year of development and/or maintenance of educational products experience is required
  • Demonstrable experience and strong proficiency in technical writing and/or editing are required
  • Experience and ability with leading projects is required
  • Advanced skills in MS Office, Adobe Acrobat, and general computer proficiency is required
  • Knowledge of SkilledTradesBC program standards and program development processes is an asset

COMPENSATION

Salary Band C: $ 65,421 - $ 88,512

SkilledTradesBC offers a highly competitive benefits package and perks which include:

  • Hybrid work schedule, flex days, and a 37.50-hour work week
  • Eligible for pension contributions
  • Lifestyle Spending Account
  • Extensive Extended Health and Dental Plans that are 100% employer paid

SkilledTradesBC has partnered with Altis Recruitment to support our pre-screening process. As part of this process, you may be contacted by an Altis Recruitment representative.

Pay: $65,421.00-$88,512.00 per year

Application question(s):

  • Are you proficient in Microsoft Office and Adobe Acrobat?
  • What are your salary expectations for this role?

Please note that the compensation for this position is expected to align closer to the minimum to low–mid range of the posted salary band.

Education:

  • Bachelor's Degree (preferred)

Experience:

  • development and/or maintenance of educational products: 1 year (preferred)

Work Location: Hybrid remote in Richmond, BC

Let Employers Find YouUpload Your Resume