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Job Post Details

Non-Insured Health Benefits Analyst - Casual Inventory
Government of Canada
·
4.0
Ottawa, ON K1P 6K7
•
Hybrid work
$62,533–$67,699 a year
Casual
Apply on company site

Job details

$62,533–$67,699 a year
Vision care
Casual
Overtime
Hybrid work in 81 Metcalfe St Suite 800, Ottawa, ON K1P 6K7

Full job description

Indigenous Services Canada - Regional Delivery Sector, Ontario Region

Closing date: October 7, 2027 - 23:59, Pacific Time

Reference number
DIS26J-087596-000202
Selection process number
26-DIS-ON-EA-684118
Location
Ottawa (Ontario), Sioux Lookout (Ontario), Thunder Bay (Ontario), Toronto (Ontario)
Salary
$62,533 to $67,699
Level
CR-05
Who can
Persons residing in Canada, and Canadian citizens and Permanent residents abroad.
Organization information
For further information on the organization, please visit Indigenous Services Canada.

Duties
Looking for meaningful work where you can make a real difference? Join the Non-Insured Health Benefits (NIHB) Program and help eligible First Nations and Inuit clients access essential health benefits, including medical transportation, mental health services, vision care, and medical supplies and equipment.
By joining our team, you will have an opportunity to provide direct support to health services and community based programming. You will build and support strong working relationships with First Nations and Inuit communities, families and individuals, with a focus on improving health outcomes and reducing health risks.
In this position, you will be responsible for:
  • Responding to telephone enquiries from clients, service providers, and other stakeholders
  • Providing accurate and comprehensive information regarding the Non-Insured Health Benefits (NIHB) Program.
  • Organize transportation for NIHB clients to access medically necessary services.
  • Grant prior approvals for access to the NIHB benefits.
  • Process reimbursement requests from clients and providers.
Work environment
As a member of a dynamic call centre team serving clients across Ontario, you will play a key role in delivering essential services in a fast-paced and rewarding environment. The call centre operates seven days a week, from 7:00 a.m. to 12:00 a.m. EST. This position requires flexibility in work scheduling, including mandatory shifts and, when operationally required, overtime that may be requested on short notice to support service delivery and meet client needs. Employees in this position are expected to be physically present in the office four days per week
Intent of the process
This inventory is for casual employment. Casual employment is temporary employment of 90 working days or less in a calendar year, to meet needs for temporary vacancies arising from vacation, sick leave, training, special projects, etc.
NOTE: Casual workers will not be eligible to to internal appointment processes.
Important messages
When you to this selection process, you are not ing for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment. with Ease!
✅ Only your résumé is required.
✅ No screening questions to complete.
✅ ing is simple, quick, and efficient. Submit your application online by clicking the “” link.

Conditions of employment

Reliability Status security clearance

Learn more about security screening process.

Language requirements (essential for the job)

Applied / assessed at a later date
English essential

Learn more about language requirements.

Our commitment

We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Learn more about assessment accommodation.

Equity, diversity and inclusion

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you .

Learn more about diversity and inclusion in the public service.

Preference

Preference will be given to veterans first, followed by Canadian citizens and permanent residents, with the exception of jobs located in Nunavut or Yukon. For positions located in Nunavut, qualified Inuit enrolled under the Nunavut Agreement will be appointed first. For positions located in Yukon, qualified Yukon First Nations will be appointed first, followed by qualified Indigenous persons.

Learn more about preference to veterans.

How to

Learn more about ing for Government of Canada jobs.

Information you must provide
  • Your résumé

We'd like to thank all those who . However, only the people selected for further consideration will be contacted.

Hiring organization contact

Name: Shannon Steen - Human Resources Advisor
Email address: dotationNonex-NonexStaffing@sac-isc.gc.ca

Name: Shelley Hakala - A/Manager Program Delivery
Email address: dotationnonex-nonexstaffing@sac-isc.gc.ca

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