Family Support Worker jobs in Ontario

Organization Summary

Niagara Support Services (NSS) is a non-profit organization committed to serving individuals with developmental disabilities. We have 9 residential homes, all located in the Niagara Region to support residents with diverse needs. Apart from residential, NSS also organizes the Longhurst Day Program for community skills building, the Children's Autism Program (CAP), and Supported Independent Living (SIL). Our community is a source of inspiration for the well-being of its members, promoting meaningful relationships, and thriving when everyone actively engages in community life.

Position Summary

The Consultant, Children’s Services, provides assistance to individuals with developmental disabilities who may reside with their families/caregiver in identifying and accessing services. This position is responsible for ensuring that all guidelines are met as set out by Niagara Support Services, the funders, and all relevant legislation.

Location: Niagara Falls, ON

Department: Children’s Services

Union/Non-Union: Non-Unionized

Rate of Pay (CAD): 28.45/hour

Position Type: Replacement

Accountability

This position reports directly to the Supervisor, Children’s Services

Corporate Responsibilities

• Fosters positive and constructive interpersonal relationships with the Board of Directors, staff, volunteers, and clients, visitors, outside agencies, government officials and related professional associations.
• Maintains and adheres to all relevant legislation.
• Maintains and adheres to organizational policies and procedures.
• Abides by all Occupational Health and Safety Policies.
• Demonstrates practices which are consistent with the guiding principles of the Agency

Job Responsibilities

Support to Families and Individuals:

• Identifies the individual’s needs, gathering information through interviews with the individual/caregiver and meeting with community resources
• Offers suggestions in accessing services that may meet their needs
• Assists the individual/caregiver in accessing services and financial support
• Supports the individual/caregiver in coordinating services
• Facilitates planning meetings
• Develops a plan with the individual/caregivers to establish goals and timelines
• Monitors plan, updates and adjusts as needed
• Ensures complete records are kept in compliance with confidentiality guidelines of the agency
• Providing information on applicable services to promote activities of community inclusion
• Assisting individuals/caregivers with applications for funding and services

Committee/Agency/Community Contact:

• Consults with community organizations and services to coordinate the development of appropriate resources
• Shares information with the individual/caregiver and service providers
• Actively participates in community meetings and leads meetings as appropriate
• Acts for the agency on external committees as required

Health & Safety:

• Work in compliance with the Occupational Health and Safety Act, applicable regulations and all organizational health and safety requirements and procedures to ensure the health and safety of clients, staff/colleagues, volunteers and students
• Actively participate in workplace, departmental and job-specific health and safety orientation, education and training
• Use or wear any equipment, protective devices or clothing required by the employer
• Operate any equipment and work in a way that does not endanger self or any other worker
• Comply with established policies, procedure and work practices regarding health and safety
• Identify and report workplace and job hazards, defects and contraventions of the Act to the supervisor or employer
• Report health and safety problems to the supervisor or employer
• Notify the supervisor if clarification of a policy, procedure or safe work practice is needed
• Use initiative to reduce risk and apply discretion to solve problems, within scope of authority
• Work co-operatively with co-workers, supervisor, Joint Health and Safety Committee members and others
• Adhere to client safety policies as well as infection control and prevention procedures. Report client safety incidents and suggested improvements to Supervisor.

Qualifications

• College diploma or university degree related to social services
• At least 1 (1) year of experience within the field of social services
• Current First Aid/CPR certificate
• Non-Violent Crisis Intervention Certification
• Knowledge of agency/community programs
• Excellent verbal and written communication skills
• Excellent organizational and time management skills
• Ability to multitask and remain flexible
• Proficiency in Microsoft Office Suite
• Good interpersonal skills, problem-solving and decision-making skills
• Professional, accountable and trustworthy
• Capable of maintaining confidentiality
• Work effectively both individually and as part of a work team
• Ontario Class G driver’s licence
• Work-related travel, as required (mileage will be reimbursed)

Niagara Support Services is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. If you require an accommodation, please contact Human Resources at 905 384 3166 ext. 4261. All requests will be addressed confidentially.

Pay: $28.45 per hour

Application question(s):

• Can you please describe for us your most difficult coworker interaction? How did you handle it?
• Please confirm that you have Ontario G driver's license.
• Please describe for us your experience in working with children with developmental disabilities?

Education:

• DCS / DEC (required)

Experience:

• Social Service: 1 year (required)

Work Location: In person