Family Support Worker jobs in Nova Scotia

Title: Social Work Assistant
Position Permanent
Hours of Work: 8:30 am 4:30 pm Monday – Friday
Reports to: Department Supervisor
Office Location: Eskasoni, NS

Position Summary:

As a member of the team and under the supervision of the Department Supervisor, the Social Work Assistant provides direct assistance to protection Social Workers, direct client/public contact, and analytical and administrative functions related to the department, which includes but is not limited to, data entry, intake forms, statistics, and the creation and maintenance of records and files.

The Social Work Assistant will identify sources of information that will be of assistance in the development and support to social workers by assisting with some of the day-to-day casework activities and implementation of case management plans and the preparation of reports.

KEY RESPONSIBILITIES:

Key responsibilities of the Social Work Assistant may include, but are not limited to:

• Provides administrative support for the staff of the department, handling highly sensitive information
• Develops and maintains an effective office filing system in compliance with records management
• Ensures the security and confidentiality of client files and information, providing accurate, efficient, and timely services for staff regarding all activities concerning court
• Completes all necessary forms and maintains records; documents significant events and issues in the appropriate books/folders
• Accompanies social worker on home visits
• Researching and coordinating services, Advising clients and their families about available resources
• Contacting clients and following up enquiries
• Keeping up to date with changes in legislation
• Setting up appointments
• Assesses daily office priorities and follows up on completion
• Contribute to a multi-disciplinary team through departmental and team meetings, case conferences, team
• Collects and compiles information and statistics; creates and maintains reports and documents
• Meets regularly with Supervisor to discuss issues and concerns and participates in the performance review process(es).
• Performs other related duties as required by the Supervisor

QUALIFICATIONS:

• Bachelor’s degree in Community Studies, or related
• 2 years of related experience, in a similar field
• Ability to emotionally handle sensitive information from caseloads that could cause stress or trauma on the incumbent
• Excellent organizational, time-management, and multi-tasking skills
• Proficiency in technology, including integrated computer applications, specifically in Microsoft Office; Excel, Word, Outlook, and PowerPoint
• Excellent written and verbal communication skills
• Ability to work independently with minimal supervision and effectively prioritize workload
• Demonstrated ability to work as a team member
• Ability to work well under pressure in a busy, fast-paced environment
• Ability to maintain a high-level of confidentiality and exercise sound judgement
• Valid driver’s license and a vehicle in good working order

Classification Range : LV3 (0.80) – LV3 (1.20)

Salary range : $46,211 - $65,239

Successful candidates may be eligible for our comprehensive health and dental benefits package as well as a defined contribution pension plan.

A resume with a cover letter should be submitted directly to:

Kirstin Ward, Recruitment & Development Coordinator

Email: Kirstin.Ward@novascotia.ca

*Interviews may take place during the posting period. *

DEADLINE: November 13, 2026

Pay: $46,211.00-$65,239.00 per year

Benefits:

• Company events
• Company pension
• Extended health care
• Life insurance
• On-site parking
• Vision care
• Work from home

Education:

• Bachelor's Degree (preferred)

Work Location: In person